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Midwest Kia
Wichita, KS
686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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686 Reviews of Midwest Kia
March 03, 2017
Great experience Easy scheduling of routine service and very pleased to have a ride back to where I work as well as being picked up after my vehicle was ready! Easy scheduling of routine service and very pleased to have a ride back to where I work as well as being picked up after my vehicle was ready! More
by MacBrian
Employees Worked With
Brandon
February 22, 2017
unprofessional at best. Horrible experience here. Was conned in to leaving my van for appraisal and taking one of their SUV's home because they were confident They could get Horrible experience here. Was conned in to leaving my van for appraisal and taking one of their SUV's home because they were confident They could get me 1000-2000 more on my trade in with the wholesaler that was due that day. So worked all day dealing with their salesperson Silvia. By 5pm they kept going back & forth wit me on trade in value and that they couldn't put anything on paper concerning my trade in because it was only valid for that day. They only came up 500 which I felt was fine, but began to realize the sales game being played. Long story short, I asked to have my keys ready when I arrived within the hour as I was returning their SUV and was prepared to walk away with my own car and think about it while I shopped around. I came in with my own financing and wasn't desperate to be hard balled in to buying that minute. When my husband and I arrived it was as if Silvia had zero clue that she agreed to have my keys ready for me even though she said she would and wanted us to sit with her and tell her how much we loved the Kia she loaned us. We politely answered her questions to which she said she'd be back with paperwork momentarily. My husband and I just stared at each other...after 20 or so minutes he spotted Silvia behind the glass and walked up to her and politely asked her if she had our keys. She responded "yes." He asked "may I have them please?" to which she said "I said I have them, and will bring them out with the paperwork." Shocked at her overtly rude behavior my husband insisted on the keys immediately and she barked back, "go sit down and listen to what the finance guy has to say!" Needless to say we walked straight out of that crazy place with our keys and our own car. What a horrible, unprofessional get up they have going there. Another almost certain sale they missed out on because they have zero clue how to listen and deal with the public, and have zero professionalism whatsoever. I'll drive to KC or another area if we select KIA as our desired SUV. More
by Faefaes
Employees Worked With
Silvia
February 21, 2017
Didn't follow through! I will never return to midwest Kia!! I ended up buying a Dodge charger and an employee of theirs ran into telephone wires causing damage to my car. Wh I will never return to midwest Kia!! I ended up buying a Dodge charger and an employee of theirs ran into telephone wires causing damage to my car. When theyou said they were going to fix it they never did!! I called to see what else they can do and they won't fix three simple things after buying a 20k car??? Do not buy from this place!!! More
by Brantley
Employees Worked With
Ch
February 19, 2017
lack of after service They work hard to get your business but once you purchase the car--their after service is horrid. No return phone calls. Still waiting for them to pu They work hard to get your business but once you purchase the car--their after service is horrid. No return phone calls. Still waiting for them to pull up my contract so I can get my vehicle in for the coatings that I paid for. It's been 7 weeks and over a dozen phone calls. More
by donnie phelps
Employees Worked With
multiple
February 03, 2017
First KIA service experience I was very please by the reception I received when I brought my Cadenza in. One of my problems was a warning light on my dash. This had to do with my I was very please by the reception I received when I brought my Cadenza in. One of my problems was a warning light on my dash. This had to do with my time to service the car, however I still showed I had 1440 miles to go before service, but it also showed that I was 4 days behind. This was caused when I purchased my car (used) the service milage was not reset. Fixed while I waited. I was also having a problem with my headlights. One was showing brighter than the other and it was also higher. They made that adjustment fairly quickly as well. Then they completed their work by washing my car. All the service people I came in contact were very polite, personable and informative. I appreciate the fine service. Thank you. More
by DeToons
Employees Worked With
I'm sorry, I did not make note of that.
February 02, 2017
Oil change, transmission flushed Getting the car ready to go out of town, they got it right in serviced and out in good time, Michael was the service man that greeted me and called me Getting the car ready to go out of town, they got it right in serviced and out in good time, Michael was the service man that greeted me and called me when the car was done and ready to go. More
by Nowayjose17
Employees Worked With
Michael
February 02, 2017
Quick and easy purchase I gave them my requirements of what I wanted and they worked with me to get exactly what I wanted for the right price! Got a great looking car! I gave them my requirements of what I wanted and they worked with me to get exactly what I wanted for the right price! Got a great looking car! More
by Lori Hahn
Employees Worked With
Marcus
February 02, 2017
they really worked with me and the price I wanted. I gave them a price my payments needed to be and they did it. So excited and love my car. Wonderful place to go and they explained every step. I gave them a price my payments needed to be and they did it. So excited and love my car. Wonderful place to go and they explained every step. More
by kpurck
Employees Worked With
Carla Le, Big Al, Adam
January 13, 2017
Best car buying experience I spoke with Silvia on the phone to get something set up to come in, she had everything lined up for me when I got there, no waiting around and was su I spoke with Silvia on the phone to get something set up to come in, she had everything lined up for me when I got there, no waiting around and was super friendly! After finding the right car, she helped me get the price down as low as they could! Made the car buying experience fun, not a headache! If you go to Kia, SEE SILVIA! More
by Damnitjanet
Employees Worked With
Silvia Santo
January 13, 2017
friendly and knowledgeable jonathan was very curtious and friendly, not pushy i was just looking/comparing prices and warranties. . He showed me many extra features and saving jonathan was very curtious and friendly, not pushy i was just looking/comparing prices and warranties. . He showed me many extra features and savings Kia is promoting. Very helpful and knowledgeable. thanks More
by manny
Employees Worked With
jonathan roseberry
