Midwest Kia

oil change and tire rotation service advisor was great and got me taken care of in a timely manner. he made sure I got snacks and drinks if I desired very hospitable service advisor was great and got me taken care of in a timely manner. he made sure I got snacks and drinks if I desired very hospitable More

The service was good and didn’t take too long. Braeden was very friendly and easily addressed any concerns I had. They even showed me the old parts that were being replaced. was very friendly and easily addressed any concerns I had. They even showed me the old parts that were being replaced. More

Great customer service! Brandon Sarmiento did a great job getting me in checked in and managing the service of my vehicle. He checked in with me regarding the repair of one Brandon Sarmiento did a great job getting me in checked in and managing the service of my vehicle. He checked in with me regarding the repair of one of my tires getting approval to repair. More

Solved issue with transmission shifting The service agent worked hard to get the service approved and started prior to the end of my warranty period. All folks in the service department were The service agent worked hard to get the service approved and started prior to the end of my warranty period. All folks in the service department were very professional and worked hard to get my car fixed. More

Midwest Kia experience Very good. Sales pressure just right. Great follow up. Awesome cars. Straight up with agreements. Good sales deal. Did not care for the extended warra Very good. Sales pressure just right. Great follow up. Awesome cars. Straight up with agreements. Good sales deal. Did not care for the extended warranty sales pitch, but again sales pressure was good. More

Great people They were nice and concern with what I told them and done what was to be done with my car. And if I have anymore problems please call and we will try They were nice and concern with what I told them and done what was to be done with my car. And if I have anymore problems please call and we will try to fix the problem. More

The experience was great - the waiting area was comfortable and the service and sales help was extremely friendly...my only suggestion is that you get your computerized recor - the waiting area was comfortable and the service and sales help was extremely friendly...my only suggestion is that you get your computerized records updated so that I don't keep getting emails and mail pieces telling me it is time for service...Thank you... More

Excellent /professional sales team to work with, providing excellent customer service, before finding the right vehicle, and during the process of the purchase. /professional sales team to work with, providing excellent customer service, before finding the right vehicle, and during the process of the purchase. Excellent to work with, to obtain a very competitive price on the vehicle that was purchased. Also, excellent on lot product to select from. More

Horrible Place To Buy A Car When i first found the car i was in love with it! sales person helped me with everything i needed! Price was great and all. They gave me a 30 day warr When i first found the car i was in love with it! sales person helped me with everything i needed! Price was great and all. They gave me a 30 day warranty and i had to use alot of that. I understand that used cars have problem but i think that if anything happens to your car within that time it should just be covered. I didnt pay $19,000 for a new car just for the breaks to be messed up, Shifter broke 2 week in and they want me to pay the full $400 to fix and for them to put a dent in my car door while it was on their property BEING FIXED and refuse to call me back. Had to take my car there 4 times in one month. Finally got the breaks fix but im not paying $400 to get my shifter fixed there when i can get it done down the road for $200 including labor.(Remind you i have to use a screw drive to shift my car out of park) They will not call nor email me back about the dent in my door and im just over their poor service team, their unresponsive sales rep and no one ever calling you back unless you leave a crappy review on their company and they dont want anyone to see that. I would never come back to this place even if i still had warranty. I cannot believe they even get service guess you have to buy a $50,000 car for even the slightest bit of attention. Trying to get a hold of someone to buy a car they wont leave you alone. Trying to get your sales rep to call you back and to get an appointment after you buy a car. Not gonna happen More

Great transaction Buck greeted me as I drove up, my daughter and I gave him an idea what we were looking for, showed us a couple in line with our criteria and no pressu Buck greeted me as I drove up, my daughter and I gave him an idea what we were looking for, showed us a couple in line with our criteria and no pressure to buy or look at something we weren’t interested in, left Carlos to look around leaving our information with in an hour buck calls us back with a vehicle and deal that exceeded our expectations, had a lot of fun with this transaction, I will go see buck at Midwest Kia next year for my twin girls cars, best vehicle transaction I have ever had, THANKS BUCK !!! More