Midway Motors Supercenter - Service Center

I made an appointment to get stuff done to my vehicle and they forgot to do the alignment on it since it didn't get put on the work order. So I made another appointment for the alignment to get done and I dr they forgot to do the alignment on it since it didn't get put on the work order. So I made another appointment for the alignment to get done and I drove a couple of hours to get it done only to be told they didn't have an appointment for me to get it done the day they said. The lack of communication at his place needs improved. More

Everyone is always polite and courteous, very punctual and efficient. I appreciate the detailed video walkthrough inspection. I was in/out in a timely manner. Accounting graciously accepted payment, we ex and efficient. I appreciate the detailed video walkthrough inspection. I was in/out in a timely manner. Accounting graciously accepted payment, we exchanged pleasantries with good wishes for Thanksgiving and Christmas. Saying ‘Goodbye and Thanks’ to everyone I was on my way. Thanks to all! More

Always friendly and professional. I needed tires and was informed of the current rebate and special going on. They were helpful when I couldn’t get the wipers on that I bought and did it for me. informed of the current rebate and special going on. They were helpful when I couldn’t get the wipers on that I bought and did it for me. More

The service department scheduled my front end alignment and tire balancing as soon as l called. They got my vehicle in the shop, checked with me once, performed the work then let me know l could pick it up and tire balancing as soon as l called. They got my vehicle in the shop, checked with me once, performed the work then let me know l could pick it up. It went well. More

For a relatively small service task the charge was more than double what I know from item for item comparison that an another mechanic would charge. I’ve come here before and thought they were high but rea than double what I know from item for item comparison that an another mechanic would charge. I’ve come here before and thought they were high but reasonable. This was not reasonable. It was ridiculous. In hindsight I wish I hadn’t come here and this experience told me I won’t come back any more. More

Took my 2018 Cadillac CTS-V in for service. Couldn’t get into my trunk and my CUE system wasn’t working properly. Both were fixed in a timely manner. They kept me informed and gave me a car to drive. Great into my trunk and my CUE system wasn’t working properly. Both were fixed in a timely manner. They kept me informed and gave me a car to drive. Great experience. More

Everyone is very friendly & polite & they check with you before putting a new part on. I had nio problem on setting up an appt. for next day service before putting a new part on. I had nio problem on setting up an appt. for next day service More

Great job I like the inspection video also I am excited for the new car wash the one in hutch is a nice feature z for the new car wash the one in hutch is a nice feature z More

My car wouldn’t start when I was going to run an errand. The car was in the garage. I called Midway Motors to see if they could help me. They came to my home and jumped the car and took it to their shop to The car was in the garage. I called Midway Motors to see if they could help me. They came to my home and jumped the car and took it to their shop to check the battery, then replaced the battery and brought it back to me. I would certainly recommend Midway Motors. More

Hello,My wife and I live in Gainesville Texas and we’re Hello, My wife and I live in Gainesville Texas and we’re headed to Claflin Kansas to visit my wife’s family. I noticed the check engine light was on Hello, My wife and I live in Gainesville Texas and we’re headed to Claflin Kansas to visit my wife’s family. I noticed the check engine light was on on my vehicle and knew that being a diesel powered vehicle could have dire consequences so I started looking for the nearest Ford dealer for service. Thank goodness we found Midway Ford. Corey Potter my service tech was very friendly, knowledgeable and did everything he said he would and was all about getting my vehicle back up and running, he got my vehicle on the diagnostic machine and had the issue repaired in 45 minutes and had the oil changed as well. He also informed me of another issue that needed addressing ASAP. I’m seriously thinking of driving the 300 miles for Midway ford to complete the repairs as I don’t trust my local dealer. Midway Ford was the most efficient and courteous dealer and service Dept I’ve EVER encountered..just wish they were in my hometown!!! More