Midway Ford

Excelente atención y ayuda , muy feliz con mi nueva f 150 lo recomiendo este concesionario lo recomiendo este concesionario More

Waited 15 months for my Hybrid Maverick to show up, No Blame on Midway Ford, from all the news items, this baby has and is a hot commodity. Erwin, the salesman at Midway kept apologizing for the delay in Blame on Midway Ford, from all the news items, this baby has and is a hot commodity. Erwin, the salesman at Midway kept apologizing for the delay in delivery, and I rightly let him know, I know that the delivery was not entirely in their hands. Anyways I finally picked up my Cyber Orange Lariat Maverick Hybrid on the 28 March’23, this little truck, fully checks all my blocks. Again Thanks to Erwin and Israel Alonso, (Finance Mgr) at Midway Ford for their excellent work. More

Very nice people and easy to do business with. The buying process was a little too long but that had to do with lender issues. The buying process was a little too long but that had to do with lender issues. More

My Escape has been at Midway Ford in and out since May 2022 for a backup camera failure. The part was requested in June 2022, and as of today March 28, 2023, there is no replacement backup camera for my F 2022 for a backup camera failure. The part was requested in June 2022, and as of today March 28, 2023, there is no replacement backup camera for my Ford Escape. Very disappointed. How much longer do I have to wait? More

Dealer gave me a perceived good price but horrible rate despite my excellent credit. Mostly sales person lied and I caught him in his lies when the finance person was trying to cover it up despite my excellent credit. Mostly sales person lied and I caught him in his lies when the finance person was trying to cover it up More

Everyone at the service department was fantastic. Especially Mr. Martin and they had my car ready fast. Especially Mr. Martin and they had my car ready fast. More

Good attention and service, great location, lot of vehicles on stock and great deals. Recommend vehicles on stock and great deals. Recommend More

The best Ford dealership in Miami hands down. Jaremel Cortes is who helped me with my purchase. The most courteous honest salesman I ever dealt with in my life. Highly recommend Jaremel Cortes is who helped me with my purchase. The most courteous honest salesman I ever dealt with in my life. Highly recommend More

I feel I got a good deal. However, I felt I had to work hard and stand my ground to get it. Partly because my sales person was new and didn’t really have experience to know. However, I felt I had to work hard and stand my ground to get it. Partly because my sales person was new and didn’t really have experience to know. Had to return to the dealer 3 times before I was able to take the vehicle. I had to travel close to an hour each trip. Apparently I had to have insurance coverage on the new vehicle prior to leaving with it. It would have saved me a trip if that had been explained to me prior to picking up my vehicle. Again, just inexperience of my sales person. Then I met with their person who deals with this insurance transfer. He tried to push insurance coverages on me. I was there to purchase a vehicle, not shop for insurance coverage. I must admit the finance department was helpful. Even though I chose financing elsewhere. Upon signing all the papers, I was transferring items from my trade in to the new vehicle I noticed a tear in the passenger seat. I made a request, I kind of knew was going to be rejected. However, after speaking with the sales manager Renato Wong, I wondered how someone can be so rude to the customers. I was told by him “ that I was probably not happy with anything and I was probably going to give a bad review so if I’m not happy with the deal and sales person they will be happy to take the vehicle back and that we were losing money on this deal anyway”. All with a very condescending and annoyed tone. I exclaimed that I was very happy with the deal and sales person, however, I was not happy with him and his attitude. He definitely needs to go through some customer service training. My hope in all this is to expose my dissatisfaction with the Renato Wong. Very unprofessional. Otherwise, I was very satisfied with the deal, the sales person Jesus, and the finance department. More

Excelente atencion muy profesionales en la explicacion de los detalles de el servicio de mi vehiculo los recomendaria 100% los detalles de el servicio de mi vehiculo los recomendaria 100% More