Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
218 Reviews of Midway Chevrolet - Service Center
Sort by
November 29, 2023
Very unhappy. Midway Nissan took my vehicle in on Thursday then said they couldn’t work on it and it would need to go to Chevrolet across the street. Took them a d Midway Nissan took my vehicle in on Thursday then said they couldn’t work on it and it would need to go to Chevrolet across the street. Took them a day to get it there and I was told they would not be able to look at it until Tuesday. I asked about a rental and they said it needs to be diagnosed before they can give me a rental. Come Tuesday evening we stopped in and they still have not even looked at it and I was told there are still 3 more cars ahead of me before they even look at it! So driving back and fourth with getting myself and husband to work. Now they are saying possibly Friday. I have had non stop issues with this car. It has been only 3 weeks since I purchased it. Not happy at all! More
by ArizonaFacePainter
Employees Worked With
Unknown
October 23, 2023
26 months ago I purchased a 2004 Corvette from them with 71xxx miles. I have put 6xxx miles on it since purchase. I brought it in for preventative maintenance. I wanted a 160° thermostate coolant flush and 71xxx miles. I have put 6xxx miles on it since purchase. I brought it in for preventative maintenance. I wanted a 160° thermostate coolant flush and blow out AC condenser, radiator and coolant flush. None of which was done and I paid $455.00 for services not performed. I am a retired master technician waiting on hip and knee replacement surgeries or I would have done it myself. Car overheating I remove shrouds and radiator is plugged. Coolant was orange (Dex Cool) paperwork states universal coolant used (yellow in color) and Thermostate housing hasn't been touched. I bought the car from them and tried to trust them. They proved to be untrustworthy. More
by Dissatisfied
Employees Worked With
Other Employees :
Hugh Abbott, Brad Hallock, Daniel Castillo, Brittany Barrera, Ike Couthren, Andrew Crush, Alvin Gaffney, Dan Galaviz
August 19, 2023
I took my truck in for a recall and also wanted them to repair my air conditioning because it wasn't working. Instead, they found something wrong with the thermostat shock absorbers and a little oil leak a repair my air conditioning because it wasn't working. Instead, they found something wrong with the thermostat shock absorbers and a little oil leak and the differential. They charged me over $3,000 for these repairs and did not repair the things that I wanted. More
by Rikyticky
Employees Worked With
Jesse Monsisvais, Dragan Perikic
July 19, 2023
My experience at this dealership was absolutely terrible. The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters worse, they didn't even have the necessary parts. It was an extremely frustrating and disappointing situation. More
by steve_zip
Employees Worked With
Mike Lewis
May 17, 2023
Took my new corvette for an oil chance. They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seat They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seats.😡 More
by Lewisataylo07
Employees Worked With
Dragan Perikic
January 23, 2023
Do NOT take your vehicle to Midway Chevy for oil change or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought I would just wait at the dealer for it to be completed. FIVE hours later… for an oil change! Not a sorry, not an update, not a would like a loaner vehicle to run errands it’s gonna be awhile! Just a “Yup, we’re busy.” It gets better though! After waiting five hours and battling 4o’clock rush hour back home on the ten. I park my Colorado only to smell oil burning, I look under, I find oil dripping from my drain plug. This is not a small drip, but a steady drip drip drip. Call Midway Chevy, they state it’s probably needing torqued more and will send a mobile service tech to my house to tighten and refill the oil. Tech arrives takes one look an says “Nope, that drain bolt is cross threaded it’s gonna need to be towed in and oil pan replaced. I’ll let the shop know and they will call you.” I received no call that evening from Midway Chevy. Called them when the service department opened next morning. Claimed they were never told of it couldn’t be fixed by the mobile service tech. Tow should be out today. I ask about a rental vehicle as I need to return to work. We need to see what the damage on the vehicle is first before we can approve a rental vehicle, we will call you. I let you guess… they didn’t call. Tried to speak to the service advisor, left multiple voicemails, NOTHING! Finally get a return call the following day. It’s gonna take a week to get the parts in and we were able to get a rental car. The fiasco of Enterprise not having vehicles, stating it must be a GM vehicle for Midway to cover(Midway said not true), and all around circus of obtaining the rental I won’t put on Midway. However it was par for the course in this web of incompetence. TLDR? Do yourself a favor. Take your vehicle to ANY other dealership for service. Jiffy Lube ain’t got nothing on Midway Chevy when it comes to breaking your vehicle! More
by Kydodenhoff
Employees Worked With
Cesar
January 11, 2023
I have bought 2 vehicles here. Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission an Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission and motor mounts are shot plus other things to the number of $9000 to repair and Hugh recommended trading in. Offered $500 for trade with a $9000 down payment, only to double my current payment at high interest. When we mentioned we had a warranty, the repair costs went up to $14,000 and parts were unavailable. Took car to a reputable mechanic; transmission is fine, just needs a torque converter and minor repairs for $2500 that the warranty will cover a big chunk. More
by Mike & Leslie
September 26, 2022
Had a few good experiences several years ago. However, this past June, I had an issue with my car (2011 Chevy Malibu) periodically not starting. I took it to my mechanic, and his scanner could no However, this past June, I had an issue with my car (2011 Chevy Malibu) periodically not starting. I took it to my mechanic, and his scanner could not diagnose. He recommended me to go to a dealer who has more updated equipment for a Chevy. It dragged out for two weeks, and finally got a crappy diagnosis at best. It said I needed a starter (not the issue. My mechanic did not believe it was the starter), my water pump replaced,, the linkage to my steering wheel, etc. for $3490. I demanded my $215 back for diagnosis fee, since my mechanic said it was not the starter. This was either a fraudulent diagnosis, or grossly incompetent mechanic. Never return my calls and lied to me on a couple occasions saying the money was on its way. Never use these guys! More
by Dj1969
Employees Worked With
Carlos and Adrian. Service manager, not sure of name.
August 17, 2022
If i could rate negative stars it would be. I have been a returning customer to midway. I've bought 4 vehicles from them. Only recently I purchased a used vehicle only to have multiple issues I have been a returning customer to midway. I've bought 4 vehicles from them. Only recently I purchased a used vehicle only to have multiple issues with it. It has been in service for longer than I have owed the vehicle. Now it is currently in service I get no calls no updates. I leave messages no returns. They did mention they only have one mechanic and short staffed so I have to suffer paying for a vehicle I don't even have. I went two weeks with no vehicle before they finally provided a rental. I have rental for a week with still no updates. Horrible horrible experience. More
by Stephanie.Ramirez13
Employees Worked With
Not listed
July 01, 2022
All staff gave customer service and great satisfactory. Looked into the computer problem and had me back on the road sooner than I anticipated. Cody Milss in the service department ask great questions and Looked into the computer problem and had me back on the road sooner than I anticipated. Cody Milss in the service department ask great questions and made sure to look into it. More
by d.randles
Employees Worked With
Cody Mills
