Midway Chevrolet - Service Center

Service with a smile I have been highly blessed to find a service manager whom possess all the skills needed to be successful and make others strive to succeed as well. I have been highly blessed to find a service manager whom possess all the skills needed to be successful and make others strive to succeed as well. More

Highly Professional and Extremely Knowledgeable Dragon reviewed all of our options and reviewed what made sense for our vehicle and family. Very caring, kind towards my family when we came in and I Dragon reviewed all of our options and reviewed what made sense for our vehicle and family. Very caring, kind towards my family when we came in and I could tell that he really did care not just about my vehicle but my family as well. He is very professional and prolific at his job. Truly wonderful experience and I am now a customer of Midway Chevrolet. More

Worst experience Worst customer service. No follow up calls. I've been in the automotive business 41 years never experienced any like this. Charges on invoice that the Worst customer service. No follow up calls. I've been in the automotive business 41 years never experienced any like this. Charges on invoice that they cant explain. DO NOT GO HERE!!!! More

Outstanding Service - 1st Class I had the oil changed the oil and the tires rotated on my 2019 Chevrolet Colorado: 1st class service. I have no complaints, only complements. I just r I had the oil changed the oil and the tires rotated on my 2019 Chevrolet Colorado: 1st class service. I have no complaints, only complements. I just relocated to the Phoenix area, so I am a 1st time customer; I will be a Midway Chevrolet customer going forward. More

Go ANYWHERE else!! Awful customer service. Purchased my certified used vehicle less than 2 months ago. Started having a mechanical issue in the last week (truck shuts of Awful customer service. Purchased my certified used vehicle less than 2 months ago. Started having a mechanical issue in the last week (truck shuts off when put into park) I made an appointment for this morning at 9 am. Was told if I came earlier, theres a better chance of being able to receive a loaner since they dont keep them by appointment. Showed up at 8 am. Every other dealership I have ever been to, you always at LEAST get a Good morning or I'll be with you in just a minute. I received NOTHING. Went up towards the offices of the service advisors, stood there for a few minutes. And still. NOTHING. I looked around and then walked back to my truck and backed out towards the road. Called the dealership to cancel my appointment with John Kelly, and spoke with a nice gentleman who profusely apologized to for what happened. Was told he would speak with his manager and have him call me. It's now 230pm, and I havent heard a word from anyone. Buying this truck was superb. Theus did a great job. But once it went to financing, it went down hill from there. Waited forever, and when I finally got in to the finance department she had music on that was highly inappropriate for anyone with customers. The F word was dropped at least twice in the lyrics. I ignored it. Not saying I dont cuss, but have enough respect for your customers to not play that type of music while they are present. And this was AFTER she informed me that the conversation was recorded in the office. Spent 38k with this dealership and do you think I have received a single follow up call? NOPE. I can assure you there a far better dealership's in this area that will treat you with the respect you deserve as a customer. Midway Chevrolet is NOT one of them!! More

Thank you for going out if your way to help me although it was not your responsibility or problem. You took ownership to ensure I had the correct person to hel for going out if your way to help me although it was not your responsibility or problem. You took ownership to ensure I had the correct person to help. More

Phoenix Lovers He has provided us great service for more than 10 years. He is why we keep coming back. He takes great care of us and our vehicles. He has provided us great service for more than 10 years. He is why we keep coming back. He takes great care of us and our vehicles. More

Trustworthy I have purchased 2 cars here. I service both of my cars here and trust that they are taken care of properly. Decent, honest service and dealer. I have purchased 2 cars here. I service both of my cars here and trust that they are taken care of properly. Decent, honest service and dealer. More