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218 Reviews of Midway Chevrolet - Service Center
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April 02, 2021
I took my car in for transmission issues. The adviser Edgar asked me if coolant was having issue, I said I’ve had to fill it once but hasn’t been having much of an issue. They said it would be 500 to fix Edgar asked me if coolant was having issue, I said I’ve had to fill it once but hasn’t been having much of an issue. They said it would be 500 to fix reservoir(2 hoses and couple clips is all it is) **noting I made a 30 minute drive there, popped hood for him. No coolant leaking or any bubbling or issues from anything. No coolant in my driveway, or anywhere I’ve parked. Fast forward a week and I pick my car up from getting transmission fixed and get about 7 minutes down the road, car overheating. I pulled over and popped the hook. Noticed coolant reservoir cap shaking, steam coming from area, coolant spewing from reservoir, and not even 2 seconds after popping hood reservoir cap popped off, hit me in face and COVERED MY LEFT ARM IN BOILING COOLANT. Called dealership and first guy I spoke with seemed concerned and was trying to help. Then my advisor Edgar got on the phone, didn’t care what was going on and said “well I told you the part was bad” “it’s under pressure” etc. throwing blame to me. There were no issues AT ALL OTHER THAN I TOLD HIM IVE HAD TO FILL IT UP ONCE WHEN IT WAS LOW. This was not helpful at all. Tow truck driver said he had another vehicle today with similar issue, started spewing diesel after body work. WOULD NOT TRUST THESE TECHNICIANS WITH ANYTHING!! CAP WAS NOT PUT ON RESERVOIR RIGHT, RESERVOIR WAS JUST HANGING THERE NOT CLIPPED IN. AND THEN TO BE TREATED AS IF ITS MY FAULT AFTER I WAS COVERED IN COOLANT BECAUSE THIS WAS NOT PUT TOGETHER PROPERLY. My arm is now covered in burns and blisters because of this. If the coolant would have shot into my eyes I would be blind or serious face burns. I have pictures of everything but cannot post pictures that I know of on here More
by Smith.Nicholas318
Employees Worked With
Hugh Abbott
March 22, 2020
This service center mechanic sucks. Did diagnostic got report back saying 7k worth of work needs repair. I said what's going to get me back on the road. Camshaft cover, spark plugs, fuel system service an report back saying 7k worth of work needs repair. I said what's going to get me back on the road. Camshaft cover, spark plugs, fuel system service and engine cleaning for $1220.77. Got car and invoice didn't even do the spark plugs after having my car for a week. When i went to take my car back my advisor Jesse said bring it in friday and we'll take care of it. Came back Friday was told by 2 employees that he was fired and no longer works here. So i had to explain everything to a whole new advisor B Barrera. She said we'll have them work on your car first thing in the morning. I waited no phone call i ended up picking the car up later in the day. I'm extremely unsatisfied with the first repair cause the mechanic didn't seal the camshaft cover so oil was spewing everywhere all over and getting into my spark plugs. This is a terrible job considering they had my car for over a week and charged me $1220.77. I have a video of me opening my hood and it spewing everywhere. Beware taking your car here for a repair. More
by joker22jen
Employees Worked With
Brittany Barrera, Jesse Lugo
December 24, 2019
I was over charged. Service was great. I was charged $540 for a fuel pump (just the part) which I later found on the internet for $49.95 with free shipping. Plus $639 lab Service was great. I was charged $540 for a fuel pump (just the part) which I later found on the internet for $49.95 with free shipping. Plus $639 labor (seems very high). Also charged $26 for fuel system cleaner I didn't order, Sure paid plenty for the service. No more. More
by james williams
Employees Worked With
Hugh Abbott
November 27, 2019
Went the extra mile Victor really did a great job in letting me know my car was in good hands. His knowledge, understanding of my corvette made the difference. Victor really did a great job in letting me know my car was in good hands. His knowledge, understanding of my corvette made the difference. More
by rgross.phx
Employees Worked With
Victor Morales
October 31, 2019
Great service, quality workmanship. All phases of the hail repair work provided my vehicle retuning it to its original condition. Hats off to Midway Chevrolet. hail repair work provided my vehicle retuning it to its original condition. Hats off to Midway Chevrolet. More
by TD
Employees Worked With
Daniel Castillo, Gary Doolittle, Cassnadra Worthen, Steve Rimer
October 14, 2019
Excellent service Hugh Abbott has been my service advisor for years. Honest, professional and top notch communication. That's why I have chosen Midway for my service fo Hugh Abbott has been my service advisor for years. Honest, professional and top notch communication. That's why I have chosen Midway for my service for many, many years. More
by Micah
Employees Worked With
Hugh Abbott
October 09, 2019
Was great with my car and my worries about it. If I had any questions he went into great detail to answer them for me. I usually feel as if dealers are out to get me but Hugo and all the other folks and mi any questions he went into great detail to answer them for me. I usually feel as if dealers are out to get me but Hugo and all the other folks and midway were great. I felt calm and like a made the right choice I don’t feel that way anywhere else great job all around. More
by Ean
Employees Worked With
Hugo Sanchez, Deandre Moore
September 11, 2019
Great service! Had my tires installed on my motor home. Great service at a great price. Nick was very helpful and friendly, I wish I could get such a great service Had my tires installed on my motor home. Great service at a great price. Nick was very helpful and friendly, I wish I could get such a great service all around the town! More
by Chris
Employees Worked With
Nick Voight
August 29, 2019
Great service department With the help of Robert Solis. He stayed in contact with me during the whole process of having my car repaired !! thank you Robert With the help of Robert Solis. He stayed in contact with me during the whole process of having my car repaired !! thank you Robert More
by Goodguy
Employees Worked With
Robert solic
August 16, 2019
3 hours for an oil change See my review on google. I bought my car here, and will never return. Midway collision is a joke, and today it took 3 hours to get an oil change and See my review on google. I bought my car here, and will never return. Midway collision is a joke, and today it took 3 hours to get an oil change and I had to deal with rude men who didn’t care to make things right and when I refused to pay for this service and wanted to speak to the GM, no answer. I was told if I wasn’t going to pay take my business somewhere else. Well you know what? That sounds like a great idea! I will never return! More
by Nolongeracustomer
Employees Worked With
John Kelly and Richard Portillo
