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Midway Chevrolet - Service Center

Phoenix, AZ

3.7
218 Reviews

218 Reviews of Midway Chevrolet - Service Center

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May 24, 2022

We had the worst communication and customer service. Would leave messages and never had any returned. They never communicated that parts were needed to be ordered and it would take longer they just kept More

by ChevyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor- Service department
May 25, 2022 -

Midway Chevrolet responded

Thank you for bringing this to our attention. We take our clients' comments seriously and would like to speak with you so we can address your concerns. We are unable to identify you by this screenname so please contact Gary Doolittle, our Director of Fixed Operations, at 855-971-8351 at your earliest convenience.

May 31, 2022 -

ChevyDriver responded

Hello, thank you for reaching out. We just left a message with Gary. Please call us back at the number left in the message. Thank you.

April 12, 2022

Don't let them waste your time. My car was dropped off 6 days ago, and I can't get my service advisor (Victor Morales), or anyone else from the service department, on the phone to l More

by MIDWAY-CHEV-IS-HORRIBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Morales
March 10, 2022

We had a bad experience with Midway Chevrolet in Phoenix, AZ. We got our vehicle here and had brought our vehicle several times before to get regular services done on it. The last time I brought it in for an More

by CJluna05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian Baca
January 24, 2022

Had very bad experience during leaks repair for our car Chevy Cruise. They gave us an estimate of $1900 to fix a few leaks. Nobody called us for a few days. When we called them to ask about our car the sai More

by natasha
Recommend Dealer
No
Employees Worked With
Dave Foringer
December 04, 2021

I brought my vehicle in with climate control not working and acceleration problems. I can’t remember how the conversation went exactly, but I was under the impression my car would be in the shop for only 2- More

by Keilah Coverstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar , Dragan Perikic
September 25, 2021

I'd give 0 stars if I could. I bought a 2016 Kia Sedona I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extend More

by kathylarkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hallock
Oct 13, 2021 -

Midway Chevrolet responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Gary Doolittle, our Fixed Operations Director, at 855-971-8351 and we will do our best to make this better.

September 02, 2021

Terrible time. Brian Doeden lied to me about issues on my brand new 2020 truck to drag out getting it looked at (told head was off due to "double headgasket" but it was never touched nor was it the issue, th More

by tandbfab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Doeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Have been seeing Hugh at Midway Chevy for about 7 years for the various Camaros I have owned over the years. He is super hard worker and very communicative plus he’s a really nice guy too! A+++ service! More

by Robgodridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Abbott
Jul 22, 2021 -

Midway Chevrolet responded

Thank you for your positive feedback! We're glad our team has been so helpful to you. We look forward to working with you again in the future!

June 26, 2021

Midway Chevrolet service department is in one word horrible. Brought in vehicle with check engine light to be checked out. No communication from the anyone at the dealership what so ever. I’m the one More

by devilrock9
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Victor
May 16, 2021

I want to warn EVERYONE stay away from this place. They don’t deserve one star. Took my truck there today for two issues-engine light and a/c was terribly loud. Get a call 4 hours later, we can fix your tr More

by Spwerlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Sanchez
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