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2,002 Reviews of Midtown Kia - Service Center
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June 21, 2018
Vehicle service Timely, this time vehicle was washed, assuming cross tire rotation was performed. No way to verify actual service performed as noted. This visit was v Timely, this time vehicle was washed, assuming cross tire rotation was performed. No way to verify actual service performed as noted. This visit was very good. More
by ddvilloni
Verified CustomerEmployees Worked With
Travis Arnett
June 19, 2018
Worth the wait According to the indicator light on my dash, the passenger side air bag wasn’t working. Travis told me to bring my car in at my earliest convenience. According to the indicator light on my dash, the passenger side air bag wasn’t working. Travis told me to bring my car in at my earliest convenience. He made sure I had a loaner vehicle so I wasn’t afoot. They had my car for three weeks; however, it was well worth the wait because they took the time necessary to fix it right! Travis was sure to give me updates regularly which I appreciated. After my car was fixed, they took the time to detail it for me! They really go above and beyond and I couldn’t be happier wit the service!! Thank you Travis and the KIA service team!! More
by jenn1874
Employees Worked With
Travis Arnett
June 19, 2018
Confident with this dealer Travis is who I deal with when I go in for repairs or regular service. I will admit there was a hick-up the first I was through their service departme Travis is who I deal with when I go in for repairs or regular service. I will admit there was a hick-up the first I was through their service department, but Travis and the rest of the crew was quick to fix the issue. I will continue to trust the service department at this dealer as long as we own a KIA More
by B.NATHAN2015
Employees Worked With
Travis Arnett
June 15, 2018
Great customer service The service department was friendly and very fast at getring our vehicle in and out. They were also very helpful at answering any questions that we ha The service department was friendly and very fast at getring our vehicle in and out. They were also very helpful at answering any questions that we had. More
by hks546
Employees Worked With
Travis Arnett, Lauren Wade
June 13, 2018
Always Top Notch Made an appointment online to bring in my 2017 Kia Sorento for a regular oil change and tire rotation. Staff greeted me while I was still in my car, Made an appointment online to bring in my 2017 Kia Sorento for a regular oil change and tire rotation. Staff greeted me while I was still in my car, checked to see if I had any other questions, then took my car back. In and out in under an hour, and I even got a wash too! Excellent service!! More
by JArnold
Employees Worked With
Travis Arnett
June 06, 2018
Excellent Service with my Kia Optima I took my Kia in for a recall and they took care of it within a few hours and provided a loaner car. Excellent service was provided I took my Kia in for a recall and they took care of it within a few hours and provided a loaner car. Excellent service was provided More
by oumiles
Employees Worked With
Greg Stutzman, Stephen Libera, Travis Arnett
June 01, 2018
Tire issue Had a leak in my tire has a bad experience with a worker I felt was pushy and unhelpful. Normally enjoy using your service department Had a leak in my tire has a bad experience with a worker I felt was pushy and unhelpful. Normally enjoy using your service department More
by samantha.davis918
Employees Worked With
Travis Arnett
May 31, 2018
Great service. Will recommend Kia dealership to anyone. Love the quality of service I received. Every thing is fine. Will visit and recommend Kia dealership to anyone. Thanks Again for the great service. Love the quality of service I received. Every thing is fine. Will visit and recommend Kia dealership to anyone. Thanks Again for the great service. More
by marnitajsampson
Employees Worked With
Travis Arnett
May 29, 2018
Went in for 5,000 mile check-up Easy to make an appointment on the website...got a headsup on the time involved via text message--appreciated that. Arrived a little early was greeted Easy to make an appointment on the website...got a headsup on the time involved via text message--appreciated that. Arrived a little early was greeted by Greg...he promptly took care of things...came into waiting area to tell me about two recalls, gave me an updated estimate on time. Finished on schedule, said he would call when special order recall part came in...I notice on the service report when I got home that my phone number was wrong...emailed Midtown..change was made. Greg called as promised...made appointment, brought car in (service area was packed), but the recall issue was fixed in a little more than 30 minutes. Appreciated the care and concern and courtesy of Greg Stutzman. Sounds funny to write this, but I look forward to my 10,000 mile check-up. More
by JRHV46
Employees Worked With
Greg Stutzman
May 29, 2018
Good customer service at Midtown Kia Midtown Kia is very helpful in ongoing maintenance. They provided me a ride to work, kept their prices reasonable, and made sure my car was ready for Midtown Kia is very helpful in ongoing maintenance. They provided me a ride to work, kept their prices reasonable, and made sure my car was ready for cross country travel. Thanks Midtown Kia! More
by katie'skia
Employees Worked With
Travis Arnett
