Midtown Kia - Service Center

Get Crystal a Raise Crystal was helpful, friendly, polite, and communicative about the status of my repairs. All repairs were done to my satisfaction with excellent custo Crystal was helpful, friendly, polite, and communicative about the status of my repairs. All repairs were done to my satisfaction with excellent customer service! Give the lady a raise! More

No a.c. = no bueno Had the condenser replaced in my vehicle. Thank goodness it was still under warranty. They overnighted the part and I was back on the road the next d Had the condenser replaced in my vehicle. Thank goodness it was still under warranty. They overnighted the part and I was back on the road the next day! More

Excellent tuneup Very pleasant visit. Excellent service and done quickly. Nice waiting area with coffee and treats. The service took less than an hour. Crystal explain Very pleasant visit. Excellent service and done quickly. Nice waiting area with coffee and treats. The service took less than an hour. Crystal explained all that was done. More

Good service They are fast friendly and do a great job. My car is always cleaner when I get it back. Great area to wait with food and beverages. They are fast friendly and do a great job. My car is always cleaner when I get it back. Great area to wait with food and beverages. More

Smooth and comfortable Was greeted right away no wait Comfortable environment, no pressure, very knowledgeable. Suggested what the car could use now and in the future. Fa Was greeted right away no wait Comfortable environment, no pressure, very knowledgeable. Suggested what the car could use now and in the future. Fast repair! More

everyone is very polite and helpful. midtown kia is very clean even in the bathroom. employees are very polite and nice and greet you when you walk in. i would recommend midtown kia to ev midtown kia is very clean even in the bathroom. employees are very polite and nice and greet you when you walk in. i would recommend midtown kia to everyone. in fact im going to buy my next kia there. i asked to wash my car and it was done. thank you kia More

Travis a great service department representative It took two visits to get right. Travis was reassuring and handled the second visit to satisfaction. Mason who I met on my second visit got me a loan It took two visits to get right. Travis was reassuring and handled the second visit to satisfaction. Mason who I met on my second visit got me a loaner to take home for the four days while my vehicle was in the service dept. 10 stars for both of these outstanding young men. They make the dealership shine in my eyes. More

Not taking care of their warranty issues. I bought a brand new Kia Sportage in 2013. Normal service work which I paid for was always done correctly . When I had a serious warranty issue with m I bought a brand new Kia Sportage in 2013. Normal service work which I paid for was always done correctly . When I had a serious warranty issue with my rims with the rims chipping badly all around them they wouldn’t get them fixed/replaced. My family has bought several cars from them. I’ve filed a report with the better business bureau and they came back as Kia never responded to them about my issue . I drove Around town and seen other Kia Sportages from my year and they are all having the same wheel issues . It’s been over 6 months and Kia never replaced my rims. More

not good Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’ Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’t changed and I was going out of town over weekend. Mentioned that to the cashier and she told me they would do it when warranty work was done as if it wasn’t important. More

Quick and Easy This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the wa This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the waiting room has everything you need! Thx KIA More