1,860 Reviews of Midtown Kia - Service Center
Review over service and Travis Arnett Mr. Travis A was a lot of help, he understood what I needed and he made sure I comfortable while waiting for my car. Nice guy very helpful Mr. Travis A was a lot of help, he understood what I needed and he made sure I comfortable while waiting for my car. Nice guy very helpful More
Oil change Was excellent and good time to make my service. My car was clean and the lady who attended was so nice are not her name Was excellent and good time to make my service. My car was clean and the lady who attended was so nice are not her name More
No explanation. Nice girls at check in and to pay for service but too busy to ask me about the short in license plate light but wrote a note telling me that it was ou Nice girls at check in and to pay for service but too busy to ask me about the short in license plate light but wrote a note telling me that it was out and also advised me to have service done that this service department did on 7/18/2017. Except for wiper blades and an emergency tire, no one has serviced this vehicle except this service department and I have trusted it to help me keep my vehicle in the best condition. I am disappointed my loyalty seems misplaced. Perhaps I am expecting too much to be spoken to at the time of service or to have my service record at this facility reviewed? If there are more important customers being serviced at the same time, please let me know and I will consider alternatives. More
Awesome I have owned 3 Kia's over the years and many other brands. This dealership has made sure that I have been taken care of while there waiting on my serv I have owned 3 Kia's over the years and many other brands. This dealership has made sure that I have been taken care of while there waiting on my service. Giving updates on current service being performed, which is what sets them apart. Thank you Midtown KIA for restoring my confidence in the dealer experience. More
Fantastic Travis is who helped me in service dept and he is great! So helpful snd kind. Entire service dept team as a whole is super Travis is who helped me in service dept and he is great! So helpful snd kind. Entire service dept team as a whole is super More
Bought my dream car, couldn’t be happier with my Stinger. They fought with the banks to get me into my car. They are always available to answer questions or just shoot the breeze for a minute. Any time I ca They fought with the banks to get me into my car. They are always available to answer questions or just shoot the breeze for a minute. Any time I came in with a concern, they went out of their way to take care of me. Great dealership, with great employees. Maintenance crew is always knowledgeable and just as helpful and friendly as the dealers. More
Great work! Every time I go in, everyone in the service dept is friendly & helpful. The week before my appointment, I had a low tire that I could not get aired up Every time I go in, everyone in the service dept is friendly & helpful. The week before my appointment, I had a low tire that I could not get aired up. I took it in 15 minutes before the service dept closed but Crystal took my car back & got it aired up, along with the other 3 tires. When I went in for my appointment, everyone was nice, helpful & professional. And Crystal remembered me! More
Everyone is always very nice and very helpful! every time I am in everyone is always very nice and very helpful. I have never had anyone be anything but very friendly. Travis is always kind and w every time I am in everyone is always very nice and very helpful. I have never had anyone be anything but very friendly. Travis is always kind and willing to help and answer any of my questions More
Oil change and new tires I went in for a oil change and was informed about my bad tires due to much pressure. I was not expecting to purchase new tires but was giving a good d I went in for a oil change and was informed about my bad tires due to much pressure. I was not expecting to purchase new tires but was giving a good deal and had them put on in a timely manner. More
Awsome customer service The airconditioning was not working in my Kia Santafe. Travis got me in that day. The problem was diagnosed and the needed part was overnighted so I The airconditioning was not working in my Kia Santafe. Travis got me in that day. The problem was diagnosed and the needed part was overnighted so I could be on my way back to Colorado as scheduled. I will certainly use Midtown Kia for all of my maintenance needs. We are moving to Tulsa, and is comforting to know they are nearby. More