Midtown Kia - Service Center

Great customer service The service department was friendly and very fast at getring our vehicle in and out. They were also very helpful at answering any questions that we ha The service department was friendly and very fast at getring our vehicle in and out. They were also very helpful at answering any questions that we had. More

Always Top Notch Made an appointment online to bring in my 2017 Kia Sorento for a regular oil change and tire rotation. Staff greeted me while I was still in my car, Made an appointment online to bring in my 2017 Kia Sorento for a regular oil change and tire rotation. Staff greeted me while I was still in my car, checked to see if I had any other questions, then took my car back. In and out in under an hour, and I even got a wash too! Excellent service!! More

Excellent Service with my Kia Optima I took my Kia in for a recall and they took care of it within a few hours and provided a loaner car. Excellent service was provided I took my Kia in for a recall and they took care of it within a few hours and provided a loaner car. Excellent service was provided More

Tire issue Had a leak in my tire has a bad experience with a worker I felt was pushy and unhelpful. Normally enjoy using your service department Had a leak in my tire has a bad experience with a worker I felt was pushy and unhelpful. Normally enjoy using your service department More

Great service. Will recommend Kia dealership to anyone. Love the quality of service I received. Every thing is fine. Will visit and recommend Kia dealership to anyone. Thanks Again for the great service. Love the quality of service I received. Every thing is fine. Will visit and recommend Kia dealership to anyone. Thanks Again for the great service. More

Good customer service at Midtown Kia Midtown Kia is very helpful in ongoing maintenance. They provided me a ride to work, kept their prices reasonable, and made sure my car was ready for Midtown Kia is very helpful in ongoing maintenance. They provided me a ride to work, kept their prices reasonable, and made sure my car was ready for cross country travel. Thanks Midtown Kia! More

Went in for 5,000 mile check-up Easy to make an appointment on the website...got a headsup on the time involved via text message--appreciated that. Arrived a little early was greeted Easy to make an appointment on the website...got a headsup on the time involved via text message--appreciated that. Arrived a little early was greeted by Greg...he promptly took care of things...came into waiting area to tell me about two recalls, gave me an updated estimate on time. Finished on schedule, said he would call when special order recall part came in...I notice on the service report when I got home that my phone number was wrong...emailed Midtown..change was made. Greg called as promised...made appointment, brought car in (service area was packed), but the recall issue was fixed in a little more than 30 minutes. Appreciated the care and concern and courtesy of Greg Stutzman. Sounds funny to write this, but I look forward to my 10,000 mile check-up. More

Fast and Efficient Great visit with service advisor. Work was completed in about half the time that I was expecting. When the car was ready, the service advisor went o Great visit with service advisor. Work was completed in about half the time that I was expecting. When the car was ready, the service advisor went over everything and informed me about a recall that needed to be done. I will schedule that this week since the time estimated was four hours. Also, while I was waiting, several employees stopped by to ask if I needed anything. Overall, it was a very good experience. More

Paint peeling I took my car in to get the recall checked out and they proceeded to peel chipping paint off my car. Very disappointed in my service I took my car in to get the recall checked out and they proceeded to peel chipping paint off my car. Very disappointed in my service More