Midtown Kia - Service Center

Scheduled Maintenance 2018 Dec I purchased my 2014 Kia Forte new from this dealership in August 2013. I am very satisfied with the Forte, and the dealership has always gone out of i I purchased my 2014 Kia Forte new from this dealership in August 2013. I am very satisfied with the Forte, and the dealership has always gone out of its way to make be feel welcome and to listen to any issues I might have. They have always dealt fairly and honestly with me. Thus, the 5-star rating. More

Engine This is the 3rd engine in my car. The dealership was rude and so was customer care. After the car was returned, it broke again!!!!!!!!!! This is the 3rd engine in my car. The dealership was rude and so was customer care. After the car was returned, it broke again!!!!!!!!!! More

Great service! Fast (I waited at the dealership). I went there knowing I would hang out and wait for the work to get done. I had time to go through email and get caught up on some of the reading I wan I went there knowing I would hang out and wait for the work to get done. I had time to go through email and get caught up on some of the reading I wanted to do. More

Staff very friendly, efficient and helpful So helpfula dm mindful of my need to have service provided quickly. I will definitely consider buying from midtown again when I am ready to purchase. So helpfula dm mindful of my need to have service provided quickly. I will definitely consider buying from midtown again when I am ready to purchase. Great customer care. More

Tire Replacement I came in needing a new tire but they didn’t have one in stock. They ordered one and it came in next day. Greg did an excellent job keeping me updated I came in needing a new tire but they didn’t have one in stock. They ordered one and it came in next day. Greg did an excellent job keeping me updated. He even explained to me why some tires can be patched and other can’t do to certain regulations which is awesome information just in case later on in life someone try’s to take more money from me. The Kia service department always looks super clean and they always offer me water or coffee. I don’t remember the service techs name but he was super friendly as well as the ladies at the desk. I’ve never had a bad experience at Kia Midtown. Greg was definitely awesome! More

Handled With Care Greg Stutzman is a very informative and friendly Service Advisor! The service was quick and convenient; I will definitely stay with Kia for maintenan Greg Stutzman is a very informative and friendly Service Advisor! The service was quick and convenient; I will definitely stay with Kia for maintenance service. More

Recall work Took our 2017 Kia Niro in for a factory recall. Work was completed faster than they quoted. Zero hassles. I Would do business here again Took our 2017 Kia Niro in for a factory recall. Work was completed faster than they quoted. Zero hassles. I Would do business here again More

Fast and Efficient Making the appointment was quick and easy. Then when I got to the service center, they had my car in and out in record time. Making the appointment was quick and easy. Then when I got to the service center, they had my car in and out in record time. More

Always great service! Greg has great customer service skills and the service dept is always quick and thorough. I highly recommend Midtown Kia when shopping for a new car o Greg has great customer service skills and the service dept is always quick and thorough. I highly recommend Midtown Kia when shopping for a new car or for service More

Cluster I was given a complimentary oil change after buying my car as they couldn’t determine if my car had a current one or not. When I arrived, no one ackno I was given a complimentary oil change after buying my car as they couldn’t determine if my car had a current one or not. When I arrived, no one acknowledged me, I was passed back and forth between three people trying to determine if my oil change and loaner car were really not coming out of my pocket. After 30 minutes, I was finally in a loaner that was dirty, had trash in it and smelled of mildew. Not a great first impression of the service department I’ll be needing to use for several more years. When I returned to get my car, my car is now dirty on the inside as well. They don’t seem to care about maintaining the interior of vehicles. More