Midtown Kia - Service Center

Positive First Visit Experience I have a deep resistance to dealership service experiences other than Midtown KIA due to other vehicles we have owned. I dreaded this visit but, thank I have a deep resistance to dealership service experiences other than Midtown KIA due to other vehicles we have owned. I dreaded this visit but, thankfully, my dread was unfounded in this case. Things went extremely well for me. I hope that what I experienced during this visit is duplicated every following visit I'll need to make in the future. More

Satisfied Customer. It is easy to schedule service. Service Personnel are friendly and professional. Service is completed in a timely manner. Waiting area is nice and cus It is easy to schedule service. Service Personnel are friendly and professional. Service is completed in a timely manner. Waiting area is nice and customer friendly. More

Everyone was very polite and the service was so quick!!! Service was very fast and they kept me updated. Everyone I came in contact with was very polite. The customer service was awesome!!! I will use them f Service was very fast and they kept me updated. Everyone I came in contact with was very polite. The customer service was awesome!!! I will use them from now on for all my service needs More

Excellent Lauren is amazing and really knows her stuff! Very dependable service department. Exceptional service and I am always taken care of in a timely mann Lauren is amazing and really knows her stuff! Very dependable service department. Exceptional service and I am always taken care of in a timely manner. More

Good service The service person that assisted me was helpful and friendly. He also helped with figuring out the most economical way of completing the service I nee The service person that assisted me was helpful and friendly. He also helped with figuring out the most economical way of completing the service I needed. More

Partial Customer Service My car needed service due to a recall. I also asked for them to check out a few things that were going on that I was concerned about. I own a 2015 Opt My car needed service due to a recall. I also asked for them to check out a few things that were going on that I was concerned about. I own a 2015 Optima. I declined the service on the info I received. Stated that I need a new battery and front brakes. Cost is too high but the recall parts replaced. Went to pick up my vehicle, the lady that sits in the far corner didnt even try to assist. The male position close to the door was really busy. The cashier calls for my car to get pulled upfront. I Get in theres oil on my seat...my driver seat was pushed far back from whomever drove it didnt return it back to the initial position. They dont even give complimentary car washes. There was cat pawprints on the hood of my car. NO they were not there when I brought my vehicle in. Customer service was poor this visit. I'd rather drive all the way back to Texas to get service then return if they do things like this at this Tulsa location. More

Great Was a great experience. They were very friendly .the waiting room wss really nice .and they didn't take advantage of me because I was a woman. Was a great experience. They were very friendly .the waiting room wss really nice .and they didn't take advantage of me because I was a woman. More

Excellent service. Great service. Kia is an exceptional product I am on my 3rd Kia Optima. You wouldnot even believe how good they are but if you want to know just ask Great service. Kia is an exceptional product I am on my 3rd Kia Optima. You wouldnot even believe how good they are but if you want to know just ask. I will be glad to share. More

Friendly & Helpful Service The folks in the service center were very friendly, informative, & helpful. They went “above & beyond” & exceeded my expectations. I would (and have) The folks in the service center were very friendly, informative, & helpful. They went “above & beyond” & exceeded my expectations. I would (and have) recommend this dealership to anyone. More

Great customer service and atmosphere I’ve gone to this location for recalls twice and have had no issues whatsoever! I didn’t buy my vehicle from them but they treat me as if I did. Both I’ve gone to this location for recalls twice and have had no issues whatsoever! I didn’t buy my vehicle from them but they treat me as if I did. Both times I was in and out in no more than 2-3 hours. Friendly staff and a nice clean waiting area. I would definitely recommend this location! More