Midtown Kia - Service Center

Extremely disappointed I brought my Kia in for a recall on the door latches and was told it would take about an hour. Two and a half hours later I was given my car back with I brought my Kia in for a recall on the door latches and was told it would take about an hour. Two and a half hours later I was given my car back with broken trim around my gear shifter, grease and hand prints on my windows and an air leak on the passenger side window. I called right away to see if I could bring it back to at least get the wind noise corrected. I was told to bring it back on Monday. So I make yet another 70 mile trip there and back only to be told that there was nothing they could do to repair it and that I needed to purchase new weather seal and trim and that it wasn’t part of the repair they made. I left there and took it to a body shop and asked what they would need to do to replace the latches. The first step mentioned was pulling the window and regulator. After explaining my issue they removed the door panel and adjusted the window regulator and stopped the leak in about 15 minutes. Thank you Professional Body Works In Bixby for the swift courteous repair. FREE by the way. More

Car service Well rick is better than Travis the last time I was in there Travis didn’t want to look 👀 at my car he found all kinda excuses why I shouldn’t let th Well rick is better than Travis the last time I was in there Travis didn’t want to look 👀 at my car he found all kinda excuses why I shouldn’t let them look at it so this time mr Rick help me and I really did like what he told me I will always ask for mr Rick... More

Untrained technicians Took my daughter's car in for diagnostic tests with nothing to do with the starter, took a week and was told needed a $400 starter to do the diagnosis Took my daughter's car in for diagnostic tests with nothing to do with the starter, took a week and was told needed a $400 starter to do the diagnosis More

Great service! When we arrived, they were waiting on us. They took our vehicle and serviced it promptly. Excellent service. Wouldn't hesitate to go back.Great! When we arrived, they were waiting on us. They took our vehicle and serviced it promptly. Excellent service. Wouldn't hesitate to go back.Great! More

Great Care The service team at Modtown Kia is always very nice & helpful. I will be coming back for future service. They always greet me as soon and I pull in an The service team at Modtown Kia is always very nice & helpful. I will be coming back for future service. They always greet me as soon and I pull in and listen to my every need. More

Friendly service people. We just bought our 2019 Optima and wanted remote start put on. Service called us when part came in and we dropped car off next day. Later that day ser We just bought our 2019 Optima and wanted remote start put on. Service called us when part came in and we dropped car off next day. Later that day service department called us stating they had ordered wrong remote start and would overnight correct 1. The next day which was a Friday, service department called and stated the truck delivering the part broke down and it should be there next day. At this time they gave us a loaner. Saturday part finally came in but tech working on car was off. Monday didnt hear anything so called and they had finished the remote start but had not done detail they said they would do for us. Tuesday late afternoon they called stating it was ready, but I had already left town for the day so informed them that it would be next day Wednesday before I could get over there to pick it up. My problem was not that I had to wait a week to have what I was told would be a few hrs to get my car back but more that when I bought the car nobody went over with me all the features and how they work and now I paid extra for the remote start and I was told it wouldnt be a separate remote and nobody went over with me how the remote start works. More

The most professional people that made my time awesome. Thank you Greg for all that y'all did for me and my family. Without you and your people, things just wouldn't be the same. Thank you again for everyth Thank you Greg for all that y'all did for me and my family. Without you and your people, things just wouldn't be the same. Thank you again for everything. More

Very compassionate and helpful Everyone was so nice and caring and went out their way to help my family and came and shook my fathers hand thanking him for his service that meant al Everyone was so nice and caring and went out their way to help my family and came and shook my fathers hand thanking him for his service that meant alot. More

Service was great Rick went over and be on he’s great please don’t rid of him i am tired of. O i gotta in and we have new service people you can never remember who they Rick went over and be on he’s great please don’t rid of him i am tired of. O i gotta in and we have new service people you can never remember who they are More