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1,860 Reviews of Midtown Kia - Service Center
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March 09, 2019
Oil change Kia shouldn’t charge for oil changes when you buy a new vehicle. No Chevy I’ve ever bought new I’ve never had to pay for oil changes. I understand the Kia shouldn’t charge for oil changes when you buy a new vehicle. No Chevy I’ve ever bought new I’ve never had to pay for oil changes. I understand the charge for the BG product. More
by Shaw01
Verified CustomerEmployees Worked With
No idea
March 05, 2019
20k oil change Greg at midtown kia addressed my all needs and concerns. I'm very happy. He has always worked with me and I appreciate it very much as I'm a veteran w Greg at midtown kia addressed my all needs and concerns. I'm very happy. He has always worked with me and I appreciate it very much as I'm a veteran with ptsd. More
by keeganjames304
Employees Worked With
Aaron who no longer works there.
March 01, 2019
Thank you I was treated so nicely by the service man! Thank you so much!! You guys always fix my car when I need it. I would recommend you! I was treated so nicely by the service man! Thank you so much!! You guys always fix my car when I need it. I would recommend you! More
by Kk
Employees Worked With
Zachary Smith, Jeremy Geiger, Jeremy Mier, Adam Coday, Daniel Whitehurst, JD Williams, Stephen Libera
February 26, 2019
Got a new horn. It sounds like a clown horn, a Kia issue. My new car had a defective horn. The service center ordered me one and when it came in that week, they replaced the defective one. Kia Soul horns soun My new car had a defective horn. The service center ordered me one and when it came in that week, they replaced the defective one. Kia Soul horns sound defective when they work, but I guess I will buy a decent horn from somewhere else and replace the one supplied by Kia. More
by larryyoung02
Employees Worked With
Doug Driver and Brooklyn Milsap
February 25, 2019
Brake Change Thanks for taking care my brakes on such short notice and for staying a little after 5 oclock to complete the job. It was much appreciated. Thanks for taking care my brakes on such short notice and for staying a little after 5 oclock to complete the job. It was much appreciated. More
by coreywadehobbs11
Employees Worked With
Greg Stutzman
February 25, 2019
i always go to midtown kia They take great care of me and take me as a walk in and clean my car service department is awesome and polite and I will continue buying kia They take great care of me and take me as a walk in and clean my car service department is awesome and polite and I will continue buying kia More
by lasc4907
Employees Worked With
Travis Arnett
February 18, 2019
Incomplete service I took my car for an oil change and tire rotation. There were a couple of minor recalls as well. Recalls complete and oil changed. Tires were not rota I took my car for an oil change and tire rotation. There were a couple of minor recalls as well. Recalls complete and oil changed. Tires were not rotated. I sold the car that week and then received a call from buyer that one of the tires needed replacing. This would have been seen had the service technician performed the task he signed off as complete. More
by CHIPSTER117
Employees Worked With
Allen Starks
February 18, 2019
Denied paperwork Although my car was covered under warranty, I was denied paperwork pertaining to my vehicle. I was advised the paperwork I could not have was/were, Ki Although my car was covered under warranty, I was denied paperwork pertaining to my vehicle. I was advised the paperwork I could not have was/were, Kia Documents. I asked if the vehicle belonged to me, [which it does], and the work done to my vehicle was all on the paperwork and included the name and notes of the service tech that worked on my vehicle on specific pages, how was I not allowed to have all paperwork pertaining to the work done on my vehicle? The lady at the service counter could give me no other explanation other then they were Kia Documents. I have had similar problems with this dealership in the past. I had an extended warranty I purchased from day one off the showroom floor that was not honored as per the extended warranty agreement. In this case it was because they did not have the paperwork at the dealership and would have to obtain a copy from another location. The end result, resulted in the dealership only offering to pay half of that bill, in which they should have been responsible for the entire amount. Now all in all, I am left with a vehicle that has not hit 100,000 miles with a replaced motor and still owing money on it. The car does not run the same now, nor will it ever run the same. Other extenuating problems can and will occur due to the change of motor and parts that had to be repaired/replaced. I’m very unsatisfied with my over all experience with this dealership and will never do business here again in the future. More
by buckmark_15
Employees Worked With
All
February 16, 2019
Friendly thorough dealership Every time I’ve been here they have treated me well and done a good job on my service. They did recalls on my vehicle and cleaned it while performing Every time I’ve been here they have treated me well and done a good job on my service. They did recalls on my vehicle and cleaned it while performing my oil change. More
by jonathanrobinson
Employees Worked With
Travis Arnett, Lauren Wade, Crystal Olinger
February 15, 2019
Great Everything was great, I specifically asked for two keys and seem to be getting the run around on the second one, so that’s the reason for 4 stars inst Everything was great, I specifically asked for two keys and seem to be getting the run around on the second one, so that’s the reason for 4 stars instead of five. I don’t like being lied to. More
by Campbell-wayne
Employees Worked With
Dom Box, Stephen Libera
