Midtown Kia - Service Center

Professional and informative staff Service Advisor went to great length to explain my problem and what was done to correct it and what to expect ongoing. Was able to spend time to prov Service Advisor went to great length to explain my problem and what was done to correct it and what to expect ongoing. Was able to spend time to provide info for updating nav system. Was friendly to speak. More

Recall fix, oil change Your service dept is the best I’ve ever dealt with and I never regret doing business here. I have referred family and friends for sales and service. Your service dept is the best I’ve ever dealt with and I never regret doing business here. I have referred family and friends for sales and service. More

Being told 1 thing then told something different exit 3 months ago, I was told by the service tech that the noise (knocking) in the engine and other issues I was having, was the reason for the “engine rec 3 months ago, I was told by the service tech that the noise (knocking) in the engine and other issues I was having, was the reason for the “engine recall” from 2yrs ago. I needed to come back in to have the engine evaluated again and contact KIA to have the engine replaced. This idea was given to me by the service tech. My engine has a knocking sound and it has gotten worse in the last 3 months. When a couple of gentlemen came to get my car, they were very friendly and professional and was very happy working with them. When I got my call concerning my service, I was surprised that they could not hear the knocking noise but when I got in to drive it into the parking garage, I could hear the knocking. I didn’t know what to do, I do not feel comfortable driving the car any distance with the engine knocking. More

Oil Change, are all, and Repairs Came in for an oil change service, and window regulator repair. They quickly diagnosed the issue, ordered the parts, performed the service and offered Came in for an oil change service, and window regulator repair. They quickly diagnosed the issue, ordered the parts, performed the service and offered to correct a recall issue all while there. Came back for the window a few days later and car was back like new in an hour. More

Great service. The staff were very helpful, professional and courteous,the tasks were completed before the estimated time of completion. I will continue to use this The staff were very helpful, professional and courteous,the tasks were completed before the estimated time of completion. I will continue to use this location for my service needs. More

UVO System Travis Arnett went above helpful to get my Optima SXL UVO up and running. This was the first SXL with a new app that MidTown had installed. It took Travis Arnett went above helpful to get my Optima SXL UVO up and running. This was the first SXL with a new app that MidTown had installed. It took five days to get it right. I appreciate the patience that Travis had with a difficult system. More

Service I was due for a service check-up and everything was done in a timely manner and my 4 year old loves the play area! I was due for a service check-up and everything was done in a timely manner and my 4 year old loves the play area! More

Unplanned service emergency handled very nicely. I thought my service experience was quick and easy. Plus, they resolved a couple of recall issues that I didn't know existed at the time. I thought my service experience was quick and easy. Plus, they resolved a couple of recall issues that I didn't know existed at the time. More

Service This is the first time I dealt with Lauren and I was very pleased. She showed genuinely concerned with my satisfaction. I plan on always dealing with This is the first time I dealt with Lauren and I was very pleased. She showed genuinely concerned with my satisfaction. I plan on always dealing with her from now on. More