Midtown Kia - Service Center

Service took too long. I had an appointment for an oil change and tire a balance and rotation and it took two hours to complete. The service man, Rick, didn’t seem to conce I had an appointment for an oil change and tire a balance and rotation and it took two hours to complete. The service man, Rick, didn’t seem to concerned about much of anything. I didn’t feel like it was very important for me to be there. More

Great Service Dropped of the car. Dealer provided shuttle we smoothly. Car was serviced without incident. Picked up the car in a reasonable amount of time, cleaned Dropped of the car. Dealer provided shuttle we smoothly. Car was serviced without incident. Picked up the car in a reasonable amount of time, cleaned and washed. More

Fast, friendly service A quick, friendly greeting let me know my experience would be positive as always. Although it was just an oil change, made me feel my service was as i A quick, friendly greeting let me know my experience would be positive as always. Although it was just an oil change, made me feel my service was as important as any other customer. A freshly washed car was a bonus! More

Washer pump If it is the washer pump that is leaking I will be sure to recommend you to all my friends . Everyone was very friendly and helpful If it is the washer pump that is leaking I will be sure to recommend you to all my friends . Everyone was very friendly and helpful More

Oil change My work order must have been mixed up with another car. The work order has 50,000 additional miles on it recommending I return in approximately 4 yea My work order must have been mixed up with another car. The work order has 50,000 additional miles on it recommending I return in approximately 4 years for another oil change. Based on that, other recommendations would also not be required due to mileage. Just a mix up I guess. More

Rude and not helpful Did not tell us the price until after the service was complete. Very rude about it. They left our key in between the seat and console where we couldn’ Did not tell us the price until after the service was complete. Very rude about it. They left our key in between the seat and console where we couldn’t see it. When asked where it was they were no help at all. More

Disappointed 75 yes old living on soc sec bought kia there. Same problem as previously under warranty. But of course Rick says other problem costing $2000. Can't p 75 yes old living on soc sec bought kia there. Same problem as previously under warranty. But of course Rick says other problem costing $2000. Can't pay that. Mid town charges 125 for test. Not happy. More

Tire not covered under warranty Although the slash in my new tire was not presumably a defect but a road hazard and thus not covered under warranty, they were nice and quick. Although the slash in my new tire was not presumably a defect but a road hazard and thus not covered under warranty, they were nice and quick. More

Travis is great to work with, he got the car in right way, Great service, got my car right in, had called and had a few problems, Travis toke the car right back, I wouldn't go any other place but Kia Midtown, Great service, got my car right in, had called and had a few problems, Travis toke the car right back, I wouldn't go any other place but Kia Midtown, great people to work with, Love the Kia Forte !!! More

This experience was seamless I got my car back and heard a rubbing noise that was not there before. I called and returned my car and got a loner car. It was all a good experienc I got my car back and heard a rubbing noise that was not there before. I called and returned my car and got a loner car. It was all a good experience. People was pleasant. More