Midtown Kia

Refreshing Experience Our experience at Midtown Kia was great from start to finish. We were upside down in our Malibu. They never made us feel bad or embarrassed. We origin Our experience at Midtown Kia was great from start to finish. We were upside down in our Malibu. They never made us feel bad or embarrassed. We originally wanted a hybrid. They explained how we could get the most rebates and get out from under our car. They helped us every step of the way and got us a great interest rate including a maintenance package! We ended up with an Optima- not a hybrid but we are very pleased. They even told us they could help us get into a hybrid in 2 years. We will definitely be back! More

Not as satisfied The service desk is always so helpful and friendly but the maintenance crew every time I come in told it includes vacuum and wash(rinse) and every tim The service desk is always so helpful and friendly but the maintenance crew every time I come in told it includes vacuum and wash(rinse) and every time either they don’t run through washer or they don’t vacuum and this time I was told they vacuumed well yeah the front of the car but didn’t even touch the back so for 60 bucks you would think they would have done both! May be looking into other options for future! More

Excellent service we've bought there before and will again Daniel Whitehurst is a truly accomplished salesman. We went in for an oil change and came out with a new car! We were very happy with the experience. Daniel Whitehurst is a truly accomplished salesman. We went in for an oil change and came out with a new car! We were very happy with the experience. More

Great experience My first car buying experience was at a different dealership and was a total nightmare...this experience however was the complete opposite! We worked My first car buying experience was at a different dealership and was a total nightmare...this experience however was the complete opposite! We worked with Adam, told him what we were interested in and the budget we wanted to stay in, and he delivered! He was polite, friendly, knowledgeable, and a pleasure to work with. The whole experience from top to bottom great and we will definitely be recommending Adam and midtown Kia to anyone needing a new vehicle! More

Very disappointed I was given a printed quote for repairs at one rate but when I came to pickup my car I was charged another rate plus the car was not clean at pickup i I was given a printed quote for repairs at one rate but when I came to pickup my car I was charged another rate plus the car was not clean at pickup it was very disappointing More

pleasant experience Carlos Vela to let me take the car for over the weekend to get it checked out by my mechanic. After purchasing the car they welcomed me to the Kia fam Carlos Vela to let me take the car for over the weekend to get it checked out by my mechanic. After purchasing the car they welcomed me to the Kia family and all the benefits. Carlos Matute maybe whole transaction possible. I usually do not like most salesman. But this guy made it happen. More

Bought a 2015 Chrysler Minivan Very quick and courteous sales attention. Quick response from online query. Brent called past owner to get some questions answered. Zack was appropri Very quick and courteous sales attention. Quick response from online query. Brent called past owner to get some questions answered. Zack was appropriately enthusiastic and helpful. More

Service Review Very nice, friendly employees Fair dealings with you as a customer Need to be able to change the tv channels Prices are a tad on the high side thou Very nice, friendly employees Fair dealings with you as a customer Need to be able to change the tv channels Prices are a tad on the high side though More

Wonderful and curtious service This was our third Kia. Always awesome service and Kia really stands behind their products. We really enjoy getting quality products that are fun to d This was our third Kia. Always awesome service and Kia really stands behind their products. We really enjoy getting quality products that are fun to drive. More

I Was Spoiled at Lexus When I arrived for my scheduled service, there was no one who greeted me. Even when I went inside, I was ignored until I made myself known. One man ev When I arrived for my scheduled service, there was no one who greeted me. Even when I went inside, I was ignored until I made myself known. One man even walked past me without even offering help. Anyway the service was done and I was there about 45 min which was fine. My car was washed and vacuumed. I wish they would shine the tires. More