Midlands Volkswagen of Columbia

BEST Experience ever making a Car Purchase I went into Midlands Volkswagen to upgrade my 2012 Volkswagen Jetta to the newer model. I want to say this was the easiest and Best experience I have I went into Midlands Volkswagen to upgrade my 2012 Volkswagen Jetta to the newer model. I want to say this was the easiest and Best experience I have had buying a car in years. I normally purchase a new car every two-three years. The Floor Sales Manager Joel White was super nice and pleasant to speak with about my car purchase. He personally made me want to deal with this dealership and no other because he seemed to care about his customers very much. He made every effort to make it no hassle sale to get me in my new car. He told me my car would be cleaned and ready to go same day. I went back to finalize the deal in and out in no time at all. Very Professional the way Joel White handled the sale. I would recommend anyone looking for a Volkswagen to go to Midlands Volkswagen Dealership they have the best Sales Team I have ever seen at any Dealership yet. I will return back to this Dealership in the future for any car purchases that I make. More

3rd time is not the charm 1st screw up. I have a wiring issue which they fix but then blow the fuel pump. VW pays $10,000.00. 2nd screw up. While fixing fuel pump they manag 1st screw up. I have a wiring issue which they fix but then blow the fuel pump. VW pays $10,000.00. 2nd screw up. While fixing fuel pump they manage to blow my stereo. Requested to pay $900.00 3rd screw up. After 15th dealer oil change on my 2011 Jetta TDI they stripped the oil pan screw. I should pay $665.00 to fix. IF YOU CAN'T CHANGE OIL PLEASE STOP YOUR BUSINESS!!!!! More

Very pleasant experience. Geneva and the team were wonderful I arrived not initially wanting to purchase a vehicle that day but the right car, people and no pressure sales experience really led me to want to do I arrived not initially wanting to purchase a vehicle that day but the right car, people and no pressure sales experience really led me to want to do business with them. Geneva answered all out questions and made us feel relaxed while we were there. Joel and Evan rounded out the delightful experience by there no pressure approach during the financial/credit portion of the transaction. Will definitely do business with them again for all our Volkswagen purchases in the future!!! (yes that was 3 exclamations) Gene More

My vw beetle convertible purchase Great experience EVERYONE was helpful and pleasant. There was no pressure. I was pleased with entire process-showing, price, financial process and dem Great experience EVERYONE was helpful and pleasant. There was no pressure. I was pleased with entire process-showing, price, financial process and demonstration of car features. More

Fabulous & friendly Loved our entire sales experience! Everyone was friendly and accommodating. There was no pressure to add "extras" and car details were explained cle Loved our entire sales experience! Everyone was friendly and accommodating. There was no pressure to add "extras" and car details were explained clearly. Would definitely purchase from Geveva at Midlands VW of Columbia again! -Gene & Amy More

Easy Breezy Thank you to the entire staff for a great day! Geneva Carr was a true professional and very knowledgeable about the Volkswagen family. Excellent exp Thank you to the entire staff for a great day! Geneva Carr was a true professional and very knowledgeable about the Volkswagen family. Excellent experience with Joel. I appreciated the extra special care and understanding they both gave me. I can't tell you how this Sales Specialist - Geneva sealed the deal with her kindness and skills. It was remarkable to say the least and I intend on sharing my positive experience with all my friends. More

Willing to work with you I had a wonderful experience with this dealership. Everyone I dealt with was very helpful and friendly. They really worked with me to get a great deal I had a wonderful experience with this dealership. Everyone I dealt with was very helpful and friendly. They really worked with me to get a great deal on my brand new VW. I'd recommend Midlands VW to anyone. More

Excellent customer service I dread the car buying experience at a dealership just like most people. But purchasing my new car could not have been easier. I came in knowing what I dread the car buying experience at a dealership just like most people. But purchasing my new car could not have been easier. I came in knowing what I wanted, they had it, I test drove it and then sat down to negotiate a price. It was painless. The true test of any organization is how they react to difficulty, and when there was a minor hiccup with my car, they responded quickly and professionally to make it right. I was very impressed with the urgency they showed and the lengths they were willing to go to in order to make sure I was happy. I am. This team did great. More

Easiest car buying experience ver Purchasing my first vehicle for my daughter. Made the purchase a seamless transaction. Would HIGHLY recommend this dealership and Joel White for any Purchasing my first vehicle for my daughter. Made the purchase a seamless transaction. Would HIGHLY recommend this dealership and Joel White for any purchases for any family! More

Far Exceeded My Expectations Would I recommend Midlands VW to my friends and family ? ABSOLUTELY! Saw the car online requested information and in less than a hour the dealership Would I recommend Midlands VW to my friends and family ? ABSOLUTELY! Saw the car online requested information and in less than a hour the dealership responded and We set up the test drive. That happens at most all reputable dealers. But the most impressive part of our experience is how Joel and Geneva showed their commitment to Customer Satisfaction. They proved to me they wanted our business. Geneva Carr , gently guided us through the process, she showed us the car and its features gave us all the pertinent information we needed to make our decision.and we felt very comfortable about buying our "Bug" from Midlands. I'm 63 years old I have bought three houses and several cars in my life but never met anyone that I felt really wanted our business, Until Joel White, He was on a mission to get us the deal that we wanted and HE DID! Buying a car is not always easy , unless your working with Geneva and Joel. They truly were grateful for our business. Planning on buying a Volkswagen , Then Plan on Geneva and Joel to offer the Best Value and Deal in the Midlands if not the Region. More