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Compass Volkswagen - Service Center

Middletown, NY

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79 Reviews

79 Reviews of Compass Volkswagen - Service Center

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August 21, 2013

Brendan merck #165 was very helpful with explanations. He was very knowledgeable about the diesel jetta i had purchased in february and explained in detail the workings of the motor including oil and fuel fi More

by ny2po
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan basten & brendan merck
August 15, 2013

My wife , Alicia, brought the VW Passat for it's 10,000 mile service appointment and raved about how friendly yet professionally she was greeted and the car was serviced. She told me the name of the More

by tdownes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Rosa
August 15, 2013

The only issue is that they should have put paper down so that my tan mats didn't end up with dirty boot prints. Other than that it was perfect. Every one was very nice :-) More

by Shaskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Basten
August 14, 2013

There was no wait to check vehicle in for service. The service representative, Austin, was polite courteous and a complete professional during my entire time waiting for my car to be completed. He advised More

by Jpk545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
August 07, 2013

Compass motors have been outstanding with us so far. While on vacation in Florida we had an issue and Compass helped us through that also along with Sport Mazda of Orlando. More

by Medwardsmazdacx5
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
July 24, 2013

The service department is excellent. Austin, is always very accomodating and knowledgable. The dealership is clean and friendly and they value your time. I would definitely recommend Compass Motors to m More

by modee5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
July 10, 2013

Ryan was courteous, knowledgeable and helpful. The wait time for services was what we were advised. We will be referring friends and family to Compass Motors in the future. More

by sdoviak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
July 09, 2013

This was absolutely the best service experience we have ever had. The car was purchased at another dealership and had nothing but problems with service. Our son-in-law recommended Compass and we are so gla More

by jake1947
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Basten
June 28, 2013

The staff at Compass Motors has always been courteous and helpful since I have bought the car two years ago. Dealing with service department has been an excellent experience. Austin explains any questions yo More

by etimosman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin- Service Manager
June 27, 2013

Fast prompt courteous service. Can accommodate you any weekday or weekend. Early or late appointments available. Would gladly recommend Compass Mazda for your sales and service needs. More

by kpinnock
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan
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