Middletown Nissan

I could not give enough thanks to Celle. My husband wanted a new car and even though I had no intentions of saying yes, last night I picked up my new Rogue. Two weeks ago, after driving by a My husband wanted a new car and even though I had no intentions of saying yes, last night I picked up my new Rogue. Two weeks ago, after driving by another dealership, we stopped just to look and had a horrendous experience, and I was against even looking at anything. This weekend we went to Middletown Nissan and met Celle, who was understanding and very helpful. This is my second car from Middletown Nissan and we have purchased 4 from Port Jervis Jeep/ Dodge. As long as we are in NY, we will only get our vehicles from MN or PJJD. Celle is a great person and a wonder asset to the group. And I have to give thanks to Jason in finance who was cheerful and made me laugh. More

Zaid was the most helpful salesman I’ve dealt with he listened to our wants and helped keep our budget listened to our wants and helped keep our budget More

I HAVE HAD NOTHING BUT PROBLEMS WITH THEIR SALES AND FINANCE DEPARTMENT!!! SARA IN FINANCE TALKED ME INTO A MAINTANANCE CONTRACT FOR OIL CHANGES BECAUSE I EXPLAINED THAT I COULD NOT LEASE THE VEHICLE I FINANCE DEPARTMENT!!! SARA IN FINANCE TALKED ME INTO A MAINTANANCE CONTRACT FOR OIL CHANGES BECAUSE I EXPLAINED THAT I COULD NOT LEASE THE VEHICLE I WAS GETTING DUE TO THE AMOUNT OF MILES I DRIVE, SO I BOUGHT THE CONTRACT ONLY TO GO FOR MY FIRST OIL CHANGE AND BE TOLD THAT I AM ONLY ALLOWED 2 OIL CHANGES PER YEAR OR A TOTAL OF 12 OIL CHANGES IN THE 6 YEAR PERIOD, WHY THE HECK WOULD I AGREE TO THAT WHEN I PUT ABOUT 2,000-2500 MILES PER MONTH ON MY CAR!!!! WHEN I TRIED TO CANCEL THE CONTRACT AND GET MY $1615.46 BACK SHE STOPPED RESPONDING, WOULDN'T TAKE MY CALLS AND THEN TRIED TO PRORATE SOMETHING I NEVER USED! WHO IN THEIR RIGHT MIND WOULD PAY $134.63 FOR A FRIGGIN OIL CHANGE???? I ALSO TRIED TO HAVE THE SALES GUY ERIC HELP ME, HE MADE PROMISES THAT NEVER HAPPENED, SO IN TURN I HAVE TO DISPUTE IT ALL WITH MY CREDIT CARD COMPANY BECAUSE THESE PEOPLE DON'T OWN UP TO THEIR ERRORS. I WOULD NEVER SIGN AN AGREEMENT CAPPING OIL CHANGES AT 12 FOR A 6 YEAR PERIOD WITH THE AMOUNT OF MILES I DRIVE!!!!! I WILL GIVE KUDOS TO THEIR SERVICE DEPARTMENT AS THEY ARE WONDERFUL TO DEAL WITH AND FULLY EXPLAIN THINGS, THEY DON'T LEAVE IMPORT PARTS OUT JUST TO MAKE A SALE! More

Terrible! Do not expect help from these guys if you want to purchase your vehicle at the end of your lease. First of all, they refused to return my phone calls Do not expect help from these guys if you want to purchase your vehicle at the end of your lease. First of all, they refused to return my phone calls and discuss the transaction over the phone, Despite me leaving multiple messages for finance, sales, and management. Then when I finally went into the dealership, they sat me down like a new sales prospect, wasted my time, wanted to charge me $000s extra just to handle my transaction. They won’t tell you this, but you can send a check directly to Nissan finance and they will send your title and bill of sale directly back to you. You don’t need the dealer, especially when the dealer is as difficult to work with as these guys! More

If I could give this dealership a 0 I would. They bamboozled us and snuck in an extra $10,000 worth of charges and the $10,000 down payment I gave them was cashed and never applied to the car. Y They bamboozled us and snuck in an extra $10,000 worth of charges and the $10,000 down payment I gave them was cashed and never applied to the car. You should be very weary of these crooks. More

They gave me bad tires and are refusing to replace them almost got me into an accident don’t buy from them almost got me into an accident don’t buy from them More

The best dealer shop I ever entered.Bought 2018 Nissan The best dealer shop I ever entered. Bought 2018 Nissan Altima and all the service down by the dealer. The best dealer shop I ever entered. Bought 2018 Nissan Altima and all the service down by the dealer. More

I purchased a 2018 Murano and the sales rep, Amed, was courteous, knowledgeable of car details, and I am very satisfied with my purchase price and my new vehicle. courteous, knowledgeable of car details, and I am very satisfied with my purchase price and my new vehicle. More

I bought a 2019 Kia Sportage from Kaine he was great overall the staff was fantastic they picked me up and I'm over a hour away will go back again. overall the staff was fantastic they picked me up and I'm over a hour away will go back again. More

Just bought a Rogue SV from Middletown Nissan. I have to say this was by far the best experience I ever had buying a vehicle. I had Ahmed Hassan for a salesman. Ahmed was very patient kind and understanding say this was by far the best experience I ever had buying a vehicle. I had Ahmed Hassan for a salesman. Ahmed was very patient kind and understanding. I told Ahmed what I desired in a vehicle and what I was willing to spend. I walked away VERY happy! Thank you Ahmed thank you Nissan in Middletown! More