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Middletown Nissan

Middletown, CT

2.1
185 Reviews
If you want selection, Middletown Nissan's the place to look first. With a huge inventory selection, we have the ability to stock more cars than any other central Hartford Nissan dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life. Middletown Nissan is always #1 in New England in Certified Pre-Owned Sales - so come see why we're leading the region in giving our customers the best value for their money.
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1153 Newfield St

Middletown, CT

06457

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Showing 185 reviews

February 28, 2011

We recently purchased a new Nissan Versa at Middletown Nissan. I had never bought a new car before so I was not quite sure what to expect and came with my defenses up. Dale immediately put us at ease. He More

by chipsi6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Richards, Dale Richards
February 17, 2011

Middletown Nissan treated me excellent! I went to them after dealing with another Nissan dealership that treated me poorly when I came back to have them warranty a repair that they had down the previous m More

by maryelges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Mitchell, Jody Mitchell
February 11, 2011

My Girlfriend and I knew exactly what we were looking for a 2007 Murano SL AWD. We called ahead and they had stock of one. When we approached the dealership I was left unattended on the lot for over 10 min More

by tazman501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
February 10, 2011

I have been a customer of Executive Nissan for over 20 years but I was recently over whelmed at the lease program that Middletown Nissan and Phil Wallace put together for me on a new 2011 Pathfinder. Fiv More

by Faiella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wallace, Aminder Singh , Phil Wallace, Aminder Singh
January 04, 2011

This past few years i visited a few dealers and walked out not happy with their customer service. Dealing with Jody Mitchell was a Phenomenal experience. I purchased a beautiful Nissan Altima coupe that i More

by Denisa11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JODY MITCHELL, Jody Mitchell
Jan 07, 2011 -

Middletown Nissan responded

Thank you for the kind words. We appreciate that you took the time to share your thoughts and insights and we are pleased that your experience with us was a good one. Details are important to us too. Details that go beyond just making a sale. Details like: did we help our customers find the car that best suits them, are they satsified with their purchase, and did they enjoy the buying experience? It's our attention to details throughout the entire process that we feel makes our dealership exceptional. Thank you again for the positive review. We are glad we were able to find the right car for you and we are sure it will serve you well. Sincerely, Middletown Nissan

January 01, 2011

What a phenomenal experience to come into a dealership and not be pressured into ANYTHING. I purchased a beautiful Murano, and Bob Greatorex was great at listening to what I was looking for, and extremely More

by pfichman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob G, Victoria & Albert
Jan 06, 2011 -

Middletown Nissan responded

Thank you for taking the time to write this review and share your thoughts. We appreciate the feedback, and we are very glad to know your experience with us was so positive. At Middletown Nissan we pride ourselves on the quality of our customer service and our honest, respectful, low-pressure approach to sales. We know that good products will sell themselves when they are properly explained, and we feel that well-informed buyers are more satisfied buyers. We are grateful to see that this approach was well received and that you are satisfied with our service. We thank you for your business and look forward to providing that same level of quality service in keeping your new Murano running and looking its best. Sincerely, Middletown Nissan

December 30, 2010

I bought a new Sentra. This was my first experience from this dealership. I was pleasantly surprised by the courtesy, friendliness, trustworthiness and overall professionalism displayed by their staff. Da More

by fredau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Richards, Dale Richards
Dec 30, 2010 -

Middletown Nissan responded

Thank you for traveling the extra distance to work with us. We appreciate your business, and you taking the time to write a positive review. We look forward to servicing your new Sentra, and keeping you on the road in perfect condition. Sincerely, Middletown Nissan

December 23, 2010

Rob was able to keep the present deal and do it in a professional manner. The experience was a good one and I would refer my friends to Middletown Nissan. Their timely efforts were what made this deal More

by georgeb1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob
December 20, 2010

I test drove 6 total vehicles. Each of the 1st 5 salespeople were "salesy" and pressuring. Dan was filled with useful information and wanted to understand what i wanted. Dan is certainly a class act More

by TDog9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyt, Dan Hoyt
Dec 22, 2010 -

Middletown Nissan responded

Dear, TDog9- Thank you for taking the time to share your experience and rate us on DealerRater. We appreciate getting feedback from our customers, and we are very pleased that your experience with us was a positive one. We at Middletown Nissan believe in making sales based on the merits of our products and the needs of our customers and we strive to provide a low-pressure buying experience based on information and integrity. We are glad your experience was representative of these goals. We thank you for your business and we hope your new Altima serves you well. Sincerely, Middletown Nissan

November 26, 2010

We felt like we were buying a vehicle from a family friend. From the moment we were greated through the new car delivery we had top notch service. No games. Very friendly. Everyone was very helpful and More

by iloveeyore78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyt, Susan Pollack. Can't recall the finance guy's name., Dan Hoyt
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