Middleton Ford - Service Center

Great service and speed I work close to the service center, I drop my car they fix it no hassles and I come back to pick up. They are good about going over important details I work close to the service center, I drop my car they fix it no hassles and I come back to pick up. They are good about going over important details and leaving out the obvious or insignificant things. I feel like they talk to me a person, not a small child. They are also very good at getting a time commitment based on their load, which is nice for busy folks like me. More

Had Recall Service Done Service work was done professionally, and timely. They also checked some other things that I thought needed serviced (Wheel Bearings). They assured m Service work was done professionally, and timely. They also checked some other things that I thought needed serviced (Wheel Bearings). They assured me that everything was great, and I didnt need further service done on the hubs and bearings. More

Quicklane Excellent and friendly service. Just wish the quicklane was actually quick. If it wasn’t for the low price I would go anywhere that can do an oil chan Excellent and friendly service. Just wish the quicklane was actually quick. If it wasn’t for the low price I would go anywhere that can do an oil change in less than an hour. More

Very complete service My car “died” and was towed to Middleton Ford. They evaluated it in a timely manner, and completed all repairs as agreed in 24hours. I was very satisf My car “died” and was towed to Middleton Ford. They evaluated it in a timely manner, and completed all repairs as agreed in 24hours. I was very satisfied with the explanations by the service advisor (Jake). I have been with this dealer for several years and have a high degree of confidence in them. More

The process went smoothly. I dropped off my vehicle and key with Middleton Ford, like I always do; they completed 'the works' oil change and I came back to pick my car up. Every I dropped off my vehicle and key with Middleton Ford, like I always do; they completed 'the works' oil change and I came back to pick my car up. Everything went smoothly and efficiently, as usual. This is a business that is helpful and consistent . I expect great service and always recieve said requests. More

Way Overpriced My rear camera stopped working in my 2015 Lincoln MKC. Middleton Ford wanted $800 to repair it, $500 for the camera and $300 for the labor. Repairpal. My rear camera stopped working in my 2015 Lincoln MKC. Middleton Ford wanted $800 to repair it, $500 for the camera and $300 for the labor. Repairpal.com Estimated the repair at $268-300 for parts and labor. I got the part shipped to my front door for $115 (actual Ford part). Took me an hour to install it myself. If they had quoted me the $300, I would've had them do it. Not sure I'll be returning after that attempted price gouge. More

Knowledgable and friendly I had an appointment for an oil change and 6-month inspection. They got me in right on time and completed the work in a timely manner. Customer servic I had an appointment for an oil change and 6-month inspection. They got me in right on time and completed the work in a timely manner. Customer service was excellent. More

Unfinished job, cost me time and money to return for them to Very disappointed. Simple oil change not done completely. 30 miles down the road realized something was dragging under my vehicle. It was the large pl Very disappointed. Simple oil change not done completely. 30 miles down the road realized something was dragging under my vehicle. It was the large plastic piece that covers the oil filter, it wasn’t reattached after they changed the oil. I had to drive all the way back, cost time and gas money for them to fix it. Service techs didn’t think it was a big deal, it was!!! More

Fast, friendly service! I normally have service performed at the Janesville Ford dealer where I purchased my vehicle. It has become difficult to schedule for service there s I normally have service performed at the Janesville Ford dealer where I purchased my vehicle. It has become difficult to schedule for service there since I work on the west side of Madison. I happened to have a short work day one week, so I stopped in to see if Middleton Ford could do a quick oil change. The service rep was very friendly and the techs pulled my car in right away for service. Great experience and I will definitely return for future service. Thank you! More

Great Service Service is always great at Middelton Ford! Everyone is always very friendly and very helpful with questions. Thanks to Chuck Polley for the great cu Service is always great at Middelton Ford! Everyone is always very friendly and very helpful with questions. Thanks to Chuck Polley for the great customer service. More