Middleton Ford - Service Center

Repair and check-up Had a 7am appointment and everything was timely. I was informed of what needed to be done and approx. pricing. Car was ready at 4:30. Guy in quick lub Had a 7am appointment and everything was timely. I was informed of what needed to be done and approx. pricing. Car was ready at 4:30. Guy in quick lube who checked me out was neither friendly or unfriendly. Hardly seemed to know where my car could be found. I was sent to the other side of the building and just had to look thru several rows of cars till I found it. I feel like there must be a better way to “thank” a customer and get them into their vehicle, then saying “heres your keys, good luck!!!” Also....didnt dealerships use to run your car thru a wash before pick-up? Maybe thats just a courtesy extended back in my hometown, but certainly for a $500 bill would be nice! More

Multiple visits for one issue. I brought my vehicle in for service, but needed to return two more times in the following week to fix issues that were not corrected initially. Was fr I brought my vehicle in for service, but needed to return two more times in the following week to fix issues that were not corrected initially. Was frustrating to be told the issues are fixed, or the mechanics don’t hear the issue, but then they can find it and fix it the next time. Felt like after 2500$ worth of work I would’ve been treated a little better. I’ve spent over 5k at this location in 2 years and will move my business elsewhere. More

I appreciate the hard work. Tried hard to replace a driveshaft on my 10 year old Suzuki. When they weren't comfortable with any of the parts they fixed it so it was still driveab Tried hard to replace a driveshaft on my 10 year old Suzuki. When they weren't comfortable with any of the parts they fixed it so it was still driveable. I'm thankful they did their best to fix it so I wasn't forced to buy a new car. They gave me a rental car after they found out it would take longer than they thought. Nic there is super nice! More

Great people, bad hours The only reason I got this service appt is because a manager bent over backwards for me. I work out of town;therefore, am unable to make appointments The only reason I got this service appt is because a manager bent over backwards for me. I work out of town;therefore, am unable to make appointments between 7am and 4pm. I refuse to spend 3 hrs on a Saturday waiting for the 1st come, 1st serve appointments. Middleton Ford really needs to expand their service center hours or allow customers to make appointments after 5pm More

Great service!! Everyone at Middleton Ford is friendly and helpful. I bring all of my vehicles there for service and will never go anywhere else. Bonus: they have gre Everyone at Middleton Ford is friendly and helpful. I bring all of my vehicles there for service and will never go anywhere else. Bonus: they have great coffee :) More

Great service I never feel pressured into buying extra services. They always treat me fairly. Service appointments are easy to schedule and times are convenient. I never feel pressured into buying extra services. They always treat me fairly. Service appointments are easy to schedule and times are convenient. The waiting area is alway clean and comfortable. More

So easy to take care of your vehicle It’s so easy to take care of servicing my vehicle using Middleton Fords quick lane! They make it easy to keep your car running top notch...they chec It’s so easy to take care of servicing my vehicle using Middleton Fords quick lane! They make it easy to keep your car running top notch...they check everything and make recommendations of what needs to be fixed or replaced! The employees are friendly and professional! I’m comfortable in this process...I highly recommend them! More

Friendly and Resonsive Same as title but add that. My greyhound likes to come there and I appreciate the attention I get for my Fiesta and that my dog is appreciated and tol Same as title but add that. My greyhound likes to come there and I appreciate the attention I get for my Fiesta and that my dog is appreciated and tolerated More

Works package and detail - Car runs and looks great. Reminder for service vial email. I submitted online which was easy. Works package and service notes explained. Car was detailed and looks great. Th Reminder for service vial email. I submitted online which was easy. Works package and service notes explained. Car was detailed and looks great. Thank you! More

Efficient as always Have been using Middleton Ford for vehicles and maintenance and oil changes since 2001. With the exception of not addressing my concern about the acc Have been using Middleton Ford for vehicles and maintenance and oil changes since 2001. With the exception of not addressing my concern about the accuracy of gas gauge readings on my 2015 Taurus, its been a good dealership. More