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Middleton Ford - Service Center

Middleton, WI

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293 Reviews

293 Reviews of Middleton Ford - Service Center

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January 22, 2019

They always help me I always enjoy working with the Middleton Ford service department. They are Friendly and Helpful and they always answer all of my questions. We get al More

by CHERYLMICHIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Woodward, Jake Timm, Breeanna Lukken
January 22, 2019

2011 Ford F-150 Lariat Radio Replacement Not pleased. OEM radio ordered - $375 plus tax. About $430 for labor in 7.5 hours of wait time. Total bill $805. OEM replacement radio not working. More

by JAFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mick Wartella, Keith Toman, Eric Devine, Bret Simpson, Breeanna Lukken, Kyle Kelly, Troy Kemp
January 21, 2019

Rude service Rude/not listening/combative service rep. I took my business elsewhere and had great service, etc. and will highly recommend them. My oil change servi More

by L2019
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tye Rauls
January 19, 2019

Best Local Service! I take my Chevy Silverado to Middleton Ford because the service is so much better than the local GM dealer! Mike and his service department are great! More

by Mp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Polley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2019

Professional. Competent. Convenient Professional and friendly. Convenient and staff explaining in detail what is needed and why. Makes it easy to get professional work done with conveni More

by bigjiml013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Toman, Nic Woodward, Breeanna Lukken
January 17, 2019

The Works, Oil and Filter & tire rotation. I have always been able to request and get Jon Bakken to do the service. I had Jon Service my car for years. I know he Cks everything, even the Wind More

by rfquacke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Statz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Bakken
Nov 08, 2022 -

rfquacke responded

Middleton Ford has always been fair and I feel honest in deal with me on new cars and in the service department. 5 👍👍👍👍👍

January 15, 2019

Good service The service is good and worth the usual 2 hour wait. I gave only 4 stars due to the long wait time. The staff are professional and friendly. More

by GMMEIER111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Polley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tye Rauls, Nic Woodward, Jake Timm, Breeanna Lukken, Kyle Kelly, Troy Kemp
January 11, 2019

Customer Service #1 I have been a customer sense 2010. Mr. Timm is thorough and always a pleasure to work with! I would recommend Middleton forward to friends, family o More

by More than satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Timm
January 04, 2019

Poor communication They have a great shuttle service but when you schedule an appointment for your car to be fixed and you let them know that you will be waiting they ac More

by Isabella4
Recommend Dealer
No
Employees Worked With
Troy Kemp
January 03, 2019

Quick Lane is never quick If you have to use the quick lane after 4pm or on Saturday....better get there an hour early to start the line or you will have to wait 3 hours or you More

by Myexplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk
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