Middleton Ford - Service Center

Friendly atmosphere I THINK THEY DO A NICE JOB, Friendly, keep you updated not overpriced they dont try to sell you something you dont need and they wash your car! I THINK THEY DO A NICE JOB, Friendly, keep you updated not overpriced they dont try to sell you something you dont need and they wash your car! More

Problems not addressed, door seals damaged I brought in my truck for a recall on the door and a service request on window issues in the cold (drivers window is slow, does not open at times in c I brought in my truck for a recall on the door and a service request on window issues in the cold (drivers window is slow, does not open at times in cold while all others did). They let the truck warm up in the shop and noted there was no issue, not really checking on the problem! After the service I can hear more air noise from that door (where most work was done) and found the door lock to not work at times when all others did (new problem). This has only happened twice since my service, but it is frustrating. The staff was very friendly, but sadly I have spoken to others who have had the same issue. I do not know the name of the service people I worked with so I just put down the salesman I worked with (he was great, really saved the day after the overly intense first guy I worked with) More

Replaced tires for me I appreciated them price matching and then working hard to get my new tires ASAP. They were friendly and accommodating. They did a great job! I appreciated them price matching and then working hard to get my new tires ASAP. They were friendly and accommodating. They did a great job! More

Great experience. Dad always said Ford was the way to go. Fa Wonderful job. I cane in with a wheel bearing issue and the guys took care of it right away. When I had questions and called my dad Jake took the time Wonderful job. I cane in with a wheel bearing issue and the guys took care of it right away. When I had questions and called my dad Jake took the time to talk to my dad over the phone which was nice. More

Good service The service department was very accommodating. I did have to come back twice do to ordering parts. My service gentleman was Jake. Awesome guy. Kept on The service department was very accommodating. I did have to come back twice do to ordering parts. My service gentleman was Jake. Awesome guy. Kept on top of all service. He is an asset to your service department. All in all took care of the problem and the best part no fees involved. More

Servicio Was a great experience for my service of my car Ford Focus 2015 and I well recommended the service to friends and family for any type of service Was a great experience for my service of my car Ford Focus 2015 and I well recommended the service to friends and family for any type of service More

The staff is always fast and friendly The staff is polite, knowledgeable and hard working. It is convenient to bring in my vehicle during normal working hours as no it is never a long wait The staff is polite, knowledgeable and hard working. It is convenient to bring in my vehicle during normal working hours as no it is never a long wait. More

They treat you like family I moved from MN to WI three months after I purchased my Ford. I selected Middleton Ford as my go to dealership as they were family owned and operated. I moved from MN to WI three months after I purchased my Ford. I selected Middleton Ford as my go to dealership as they were family owned and operated. I was treated as if I had purchased the car from them from day one. My significant other purchased his Ford from Middleton Ford as a result of their service. Fast forward 4.5 years later, I can say this dealership is hands down the best I have ever encountered (all my previous cars were Toyota and Lexus). Middleton Ford has earned my business and trust and I look forward to continued business with them in service, buying a new vehicle or referring them to everyone I know. Customer service is number one and they strive for it every time I need something. The owners all make an effort to acknowledge their customers and always go the extra mile. More

Great service, excellent staff! The service is always great as well as the staff, even the owner's son takes the time to chat with you and make sure you are comfortable and getting w The service is always great as well as the staff, even the owner's son takes the time to chat with you and make sure you are comfortable and getting what you need. Middleton Ford knows how to take care of there customers. I would highly recommend them to all my family and friends for new and/or used automobiles as well as service for their current automobile. More

Great Bought my 2014 Ford Focus new from Ernest. I have had great service from Middleton Ford ever since. Highly recommend them to anyone looking to buy Bought my 2014 Ford Focus new from Ernest. I have had great service from Middleton Ford ever since. Highly recommend them to anyone looking to buy a Ford. More