Middleton Ford - Service Center

Very honest A mistake was made during an oil change. The workers at the service center were very honest and then corrected the problem. Also, very friendly and re A mistake was made during an oil change. The workers at the service center were very honest and then corrected the problem. Also, very friendly and respectful. More

Return visit My front and back windshield washers both quit working around Memorial Day. I called to make an appointment for them to be checked out. It ended up be My front and back windshield washers both quit working around Memorial Day. I called to make an appointment for them to be checked out. It ended up being the motor and there was not a motor in stock, making for a return visit. Luckily my husband was able to make both trips as I still work and would have had to take 2 days off for this repair. Once the new motor was installed, the switch for the back windshield was also bad, but luckily that part was in stock. Add to this, we were leaving for a trip to New England the next week. I am a woman not mechanically inclined, so I depend on a dependable vehicle and a service department to get the job done. I have a 2017 Flex that had approximately 18,000 miles when this happened, so the vehicle is still under warranty. Multiple visits for a repair is inconvenient when you live about an hour away and work the same hours as the service department is open. More

200$ dish for warranty I had 2 leaking axel seals and I had a vibration in my car, jake said he could not duplicate, but fixed the axel seals, after he had them fixed, the v I had 2 leaking axel seals and I had a vibration in my car, jake said he could not duplicate, but fixed the axel seals, after he had them fixed, the vibration got worse, so I took it back to him, he said he could not duplicate, I allowed him to convince me there was no vibration, spent 2000$ on rims and tires thinking it may be from the previous owner, the last time I took it back he tried to tell me he could not duplicate, I told him I’d go on the drive and show the tech, he then told me it would be 200$ for diagnostic time for a warranty concern, after I talked to the gm I went on a ride with the service manager, duplicate both concerns I was having and they ordered a rear diff for my car, after they ordered it, jake called and left a voice mail stating several times that The feeling I was feeling was in the diff and not the trans and that I was wrong after the last phone call I received from jake and the taunting and antagonizing tone he had with I contacted the service manager and told him I refuse to work with Jake, and his demeaning belittling arrogance, also I purchased my car from another dealership, the car is under power train and jake told me I couldn’t have it serviced and Middleton ford for up to 30 days after purchase date More

Kyle was amazing Kyle and his team were great! Because of Kyle, specifically, I chose to not only purchase tires through you I have recommended on social media. Kyle and his team were great! Because of Kyle, specifically, I chose to not only purchase tires through you I have recommended on social media. More

Excellent service Very friendly and professional customer service. I know my car is also well taken care of when I stop there. I will definitely be back. Thanks for the Very friendly and professional customer service. I know my car is also well taken care of when I stop there. I will definitely be back. Thanks for the great service. More

MF treats you like family! Love going to see my friends at Middleton Ford for service. It's great to feel at home while trusting all the people who work on your vehicle and hav Love going to see my friends at Middleton Ford for service. It's great to feel at home while trusting all the people who work on your vehicle and have great confidence in everything they do. More

Adequate Service was adequate nothing special but always good and handy. A little pricey but convenience makes it worth my time. Usually easy to get in and o Service was adequate nothing special but always good and handy. A little pricey but convenience makes it worth my time. Usually easy to get in and out More

Easy to use Fortunately I work close enough to the dealership I can drop my car and walk over to work. The Fastlane process works seamlessly. They give me a call Fortunately I work close enough to the dealership I can drop my car and walk over to work. The Fastlane process works seamlessly. They give me a call and I pick up my car. They keep me informed of what’s going on with my car in a realistic manner (not trying to constantly upcharge me) More

Great Service and waiting area I always go to the Middleton location for any routine or unplanned maintenance. Great waiting area and always helpful staff. Would definitely recomme I always go to the Middleton location for any routine or unplanned maintenance. Great waiting area and always helpful staff. Would definitely recommend this place. More

'06 Pony Car Maintenance Why 5 Stars? They deliver OUTSTANDING CUSTOMER SERVICE! As a Financial Advisor, I demand of myself to do the best I can for my clients. Middleton F Why 5 Stars? They deliver OUTSTANDING CUSTOMER SERVICE! As a Financial Advisor, I demand of myself to do the best I can for my clients. Middleton Ford's Service Team does that for me. It is refreshing to receive what one tries to give. They go above & beyond. I am confident that they will take care of my Mustang GT for years to come. More