Middleton Ford - Service Center

Great staff If your looking for a one stop shop, middleton ford is the place to buy your vehicle. From sales, to service to, the quick lane, they treat you like If your looking for a one stop shop, middleton ford is the place to buy your vehicle. From sales, to service to, the quick lane, they treat you like family. More

oil change and recall Middleton Ford is always very easy to work with. I have never had any problems with any work they have done for me. The employees are very helpful. Middleton Ford is always very easy to work with. I have never had any problems with any work they have done for me. The employees are very helpful. More

Not impressed There was confusion with my appointment time, but did work in vehicle. Just took some time. Tires were not rotated even though part of service. There was confusion with my appointment time, but did work in vehicle. Just took some time. Tires were not rotated even though part of service. More

Service As usual my experience was the best. Beautiful aquarium. I enjoy going to see Troy and Kevin. Kevin was most kind in helping me remove my car seat fro As usual my experience was the best. Beautiful aquarium. I enjoy going to see Troy and Kevin. Kevin was most kind in helping me remove my car seat from the car. More

Only 1 needed. Horrible customer service Had to come in multiple times because the planners can not plan. Also had billing all messed up was not able to take my car right away because service Had to come in multiple times because the planners can not plan. Also had billing all messed up was not able to take my car right away because service guy did not write the bill up right. Then when they contacted him he had no idea of what I was talking about. We only talked about it days prior. It was real nice bringing in my car when they guy doing it was not even there. If you were on top of it I would think you would of knew that prior to the day and called. But I guess your not. But it looked good all except the part that was missed. At that point I felt like a hostage and just wanted to go More

Follow up review I have been struggling with issues for a year with my truck, after digging into the details with a tech we figured out the issue was related to work I have been struggling with issues for a year with my truck, after digging into the details with a tech we figured out the issue was related to work done by another dealer. E we're able to fix the long standing problem! More

Detailing/Jeep work Super helpful, goes well beyond what’s needed, you are lucky to have her as an employee. She’s probably due for a raise... very knowledgeable on all Super helpful, goes well beyond what’s needed, you are lucky to have her as an employee. She’s probably due for a raise... very knowledgeable on all options and service. More

A decent job, but nothing extra I currently drive five vehicles: an Audi, a Lexus, a Porsche, a Tesla, and an F150. This gives me a window on five different approaches to service. I currently drive five vehicles: an Audi, a Lexus, a Porsche, a Tesla, and an F150. This gives me a window on five different approaches to service. Middleton Ford is a "good enough" experience. The staff are "friendly enough." The service is "good enough," the assistance is "good enough," the wrenches are "trustworthy enough." That sort of thing. More

They work hard to resolve any and all issues! I had issues with my Ford Explorer maintaining sync with my phone. Kyle and Chuck worked hard to resolve those issues all while keeping me informed a I had issues with my Ford Explorer maintaining sync with my phone. Kyle and Chuck worked hard to resolve those issues all while keeping me informed along the way. My Explorer is fixed and working wonderfully! More

Long wait but got it done I like the service and know I can feel safe when I drive off. I suggest more subtle hints when tires or brakes wearing out and not alarm bells going I like the service and know I can feel safe when I drive off. I suggest more subtle hints when tires or brakes wearing out and not alarm bells going off so I have to worry. Was told a year ago rear brakes needed replacement before winter and they are still fine. More