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Middleton Ford
Middleton, WI
494 Reviews
When you are looking for a car or for automotive service, then Middleton Ford is the place where you belong. We carry hundreds of vehicles including all the Ford models that you know and love. If you are looking for a new hybrid, then let Middleton Ford help you out. We also have all the Fusion, F-150, Focus, Edge, Escape, Mustang, and Explorer models that you know and love. We can also help you if you are looking for a used vehicle. When you buy a car, if you don't see a Middleton Ford logo, then you paid too much! Middleton Ford is a family owned business that has been serving the needs of Middleton and Madison for nearly 70 years. We love helping customers from all across Dane county and the surrounding areas including Verona, Fitchburg, Monona, Waunakee, Cross Plains, Sauk City, Sun Prairie, and Janesville. We do more than just car sales here. We also have an Enterprise rental office, a full service department with a Quick Lane, a top-notch parts department, and a collision center. It's safe to say that Middleton Ford can take care of all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 494 reviews
November 20, 2019
Friendly service Great customer service. Keeps you informed of what needs to be done and cost of service. Recommend to friends. Nice waiting area with Wi-fi and coffe Great customer service. Keeps you informed of what needs to be done and cost of service. Recommend to friends. Nice waiting area with Wi-fi and coffee. More
by turtlesundae1957
Verified CustomerEmployees Worked With
Nic Woodward
November 20, 2019
Great work on detailing our CMax A complete, thoughtful and cutting edge detail was done on our car by the Middleton Ford Staff. No cleansing stone was left unturned. Totally pleased A complete, thoughtful and cutting edge detail was done on our car by the Middleton Ford Staff. No cleansing stone was left unturned. Totally pleased with the outcome. More
by jonwayneh
Employees Worked With
Other Employees :
Keith Toman, David James, Tye Rauls, Breeanna Lukken, Kyle Kelly
November 20, 2019
Good car buying experience Thanks to Middleton Ford and staff for making my wife's car buying experience a good one. A friendly and knowledgable group and a pleasant transaction Thanks to Middleton Ford and staff for making my wife's car buying experience a good one. A friendly and knowledgable group and a pleasant transaction. Two thumbs up. More
by Dnafzger
Employees Worked With
Other Employees :
I don't remember the other names, Collin Cohee
November 19, 2019
Recall check on my car The person that helped me was very unfriendly and rude by the way he was responding my questions. I won’t trust that place anymore to take care of my The person that helped me was very unfriendly and rude by the way he was responding my questions. I won’t trust that place anymore to take care of my car. More
by Alondra
Employees Worked With
I really wish i took this guys mane
November 19, 2019
Fix a coolant leak It took almost a week before I could get my car in to be fixed. Although not rude, the person who helped was abrupt and not super friendly. After gett It took almost a week before I could get my car in to be fixed. Although not rude, the person who helped was abrupt and not super friendly. After getting the car back, it seems to run pretty rough. More
by RSHANNON0
Employees Worked With
I can't remember.
November 19, 2019
Friendly, reliable Despite all the people they see, someone seems to always recognize me. Hope that’s good. I can usually schedule an appointment when I want it. Despite all the people they see, someone seems to always recognize me. Hope that’s good. I can usually schedule an appointment when I want it. More
by ROBYNR
Employees Worked With
Nic Woodward, Jake Timm
November 16, 2019
Long oil change When we started they said it should take less than an hour and I was next up. An hour and a half later, I was finally paying. Way too long for o When we started they said it should take less than an hour and I was next up. An hour and a half later, I was finally paying. Way too long for oil More
by Jmillar79
Employees Worked With
Other Employees :
Tye Rauls, Nic Woodward, Jake Timm, Breeanna Lukken, Kyle Kelly, Troy Kemp
November 14, 2019
Slow Lane not Quick Lane Service was complete and very good. Just be ready to wait 2 to 3 hours to get your oil changed. And as far as my luck has been appointments are always Service was complete and very good. Just be ready to wait 2 to 3 hours to get your oil changed. And as far as my luck has been appointments are always full. More
by rabozo
Employees Worked With
No idea
November 14, 2019
Great service Always great to work with. Great location, conversation, friendliness. A sensory panel needs service. Debating whether or not to do a trade in or go Always great to work with. Great location, conversation, friendliness. A sensory panel needs service. Debating whether or not to do a trade in or go through winter. More
by PJJACKSON3
November 14, 2019
Install new tires Middleton Ford installed four new tires on my Escape. I had scheduled the appointment a week earlier, and the tires were on-site when I arrived. The Middleton Ford installed four new tires on my Escape. I had scheduled the appointment a week earlier, and the tires were on-site when I arrived. The service took about two and one-half hours. No problems were encountered. More
by Bob
Employees Worked With
Troy Kemp
