Mid State RV Center

Spent a lot of time there, picked a camper, ran credit, financing etc, picked a time and day to pick up and they call a couple of days later to tell me they sold the camper out from under me. WOW. How much financing etc, picked a time and day to pick up and they call a couple of days later to tell me they sold the camper out from under me. WOW. How much more did the other people get hosed for? I hope it was a lot Midstate-horrible experience More

Surprisingly good experience We have casually looked off an on for several years for a used RV. This was another time we were just looking. We could not find a reason the RV Glenn We have casually looked off an on for several years for a used RV. This was another time we were just looking. We could not find a reason the RV Glenn Manning showed us wouldn't work for us. we were impressed with everyone and the whole experience. We had read good reviews but were pleasantly surprised to find the whole experience that good. The walk through / training session was also surprisingly good. New battery, everything worked, drive out price, no tricks or gimmicks. No arm twisting, no xx. Helpful after the sale. I suggest giving them a try. More

Employee Billy Bishop ignoring my phone calls and texts Billy Bishop, Delivery Mgr does work on the side. I'm trying to contact him on his personal cell and thru the dealer but won't respond. He washed and Billy Bishop, Delivery Mgr does work on the side. I'm trying to contact him on his personal cell and thru the dealer but won't respond. He washed and treated the roof on my rig and partially removed the paint. The operator at Mid state says he's bad at returning calls so I call that bad customer service!!!!!! More

Misinformed Sales I only rate MidState RV one star because I can't put negative stars. To give them any stars is to rate them too high. I purchased a 23ft Coachmen Or I only rate MidState RV one star because I can't put negative stars. To give them any stars is to rate them too high. I purchased a 23ft Coachmen Orion MidState RV last January and at the time of purchase, it seemed like I was making the right decision. This was my first time buying an RV and I made the mistake of trusting that the sales Staff was informed. In looking for my new home on wheels, I repeatedly confirmed with both Patty, my salesperson and Billy, the head mechanic that the RV would be able to tow my compact SUV (they confirmed this was possible multiple times), that the outlets would run off of the house battery and lastly that the RV got decent gas mileage. I confirmed with both Patty and Billy that the outlets would run while traveling and, only after purchasing the vehicle, learned that this was not the case. I called and they led me to believe something was wrong and it should be working. I was directed to the manufacturer who also told me it should be working. I later received a phone call from the manufacturer apologizing that the outlets DO NOT actually run off of the house battery and they were all misinformed. I called the dealership and they refused to do anything and advised me to purchase an inverter. This should have been my first red flag. Patty also told me at the time of sale that the RV would get 16-18mpg. It gets 11mpg at best. Lastly and most importantly, I confirmed with both Patty and Billy that the towing capacity was 5,000lbs. I pointed to my car and asked Billy if the RV would tow it and he said absolutely! In May, my partner and I were set to drive from FL to VT when we discovered that the towing capacity was only 2,500lbs! Not even enough to tow my partners lightweight coupe. This of course put a huge delay in our travel and added lots of expenses as we then had to drive the RV and vehicle the entire trip. We called them and they said to come in and we would discuss the issue. We returned to the dealership as soon as we could and the manager, Scotty seemed receptive about our issue and apologetic that his staff had been so misinformed. It seemed they were going to try to help us out. We left the RV there for some repairs and came back ready to discuss our next moves. At this point, Scotty gave us an offer that doubled our payments! We were quite surprised by this and made it very clear that they needed to make us a better offer due to the fact that they sold us the RV under false pretenses and it was not at all what we thought we were purchasing. He directed us to fill out an owner complaint form and said we would hear from the owner, Lee Pickard. That was over two months ago. I spent the last two weeks attempting to get ahold of Scotty to ask what the status was and left multiple messages to no avail. I finally called and sat on hold for 40 minutes before I was finally able to reach Scotty, who seemed very annoyed to hear from me. I asked about the status of my complaint and he basically told me there was nothing he could do. I made it clear that I expected to hear back from the owner or I would move forward with putting my story out there for others to see and he began talking over me and directed me to the owners voicemail abruptly in the middle of my speaking. I left the owner a voicemail almost a week ago and have heard nothing. I WOULD NOT PURCHASE AN RV FROM THIS DEALERSHIP! GO ELSEWHERE OR EXPECT TO BE PURCHASING FROM AN UNINFORMED STAFF AND NON-RESPONSIVE MANAGEMENT/OWNERSHIP. THEY DO NOT HAVE THE CUSTOMERS' BEST INTEREST IN MIND. In addition, repair work we have had done has come back incomplete or not well done. STAY AWAY FROM THIS PLACE! Saturn (Brooke) Roblee More

Service with a smile! We purchased a used Coachman RV advertised on the internet. After a few discussions over the phone we agreed on a price for my boat-trade in and RV. We purchased a used Coachman RV advertised on the internet. After a few discussions over the phone we agreed on a price for my boat-trade in and RV. The next week we traveled 225 miles for our first visit to MId-State to complete the deal. Every single person we met including Sid Griffin and Billy Bishop were not only proffessional but friendly great Americans! Everything bit of our deal was conducted exactly as agreed to over the phone. Mid-State actualy puts the customer first, a rare experience these days! More

So glad we took advice from cousin and went to Midstate!, After our first visit we did not need to “check-around! Awesome experience! Thanks Todd, Billy & Mark! Great price, Great team!! Love our 2019 Coac After our first visit we did not need to “check-around! Awesome experience! Thanks Todd, Billy & Mark! Great price, Great team!! Love our 2019 Coachmen Freelander 32BH!! Thank you, Midstate! -Everett & Sue Ann Dixon Columbus, Ga More

Awesome experience with Mid-State RV That was probably the most pleasant experience I have ever had while buying a vehicle. Every single person from the time I started looking at RV’s unt That was probably the most pleasant experience I have ever had while buying a vehicle. Every single person from the time I started looking at RV’s until I took delivery of my new RV were fantastic. It was a pleasure dealing with a wonderful salesman, Tom Black, the same pleasant attitude in the finance department with Mark McDonald and it continued with the walk-through technician, Dennis Holloman. They go out of their way to do everything they can for you. More

Great experience purchasing a new RV Recently we visited Midstate RV multiple times to look at their huge selection of travel trailers hoping to find the right unit for us. Loved being ab Recently we visited Midstate RV multiple times to look at their huge selection of travel trailers hoping to find the right unit for us. Loved being able to roam the lot viewing the trailers at our own pace, no pressure from salespeople. Once we found a few models we liked, we worked with Patti Allen to learn more about them. Great experience working with her to pick the right one and finalizing the sale. The financial paperwork was quick and painless. Huge thank you to Billy Bishop in customer delivery. He went over every detail of the unit to make sure we were fully informed. He knows EVERYTHING about RVs! Nothing but good things to say about Midstate RV! More