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Michigan City Ford

Michigan City, IN

4.4
475 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 475 reviews

July 18, 2019

Very Professional Friendly & knowlegable salesman! Would recommend Milt to family & friends. He was very thorough in showing us all the features of the vehicle we were More

by Lady Gray
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
Jul 26, 2019 -

Michigan City Ford responded

Thank you for this review! We know that Milt would be happy to show all of your family and friends this same level of service!

July 14, 2019

great price on new 2018 friendly people, no pressure; terry is a very personable person. i told them what i wanted, and that is what i rec'd. no extra sales pitches More

by smitty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
Aug 01, 2019 -

Michigan City Ford responded

Thank you for taking the time to leave us such positive feedback. We are happy to hear that Terry was able to provide you with an enjoyable experience with us. We hope to see you again soon!

July 12, 2019

Worth the Drive! Found the car I wanted on the Castle website, drove over from Illinois and completed one of the most pleasant car buying experiences ever! My thanks More

by bhohmann
Recommend Dealer
Yes
Employees Worked With
Terry Morse, Greg Harper
Jul 26, 2019 -

Michigan City Ford responded

We're happy to hear that you're happy with the purchase you made with us, along with the experience you had with Terry & Greg! Your satisfaction is important to us, and we're glad to have helped you get into the exact vehicle you were looking for at a great price!

July 11, 2019

Great experience Terry was fantastic found me what I was looking for. Explain everything to me. He also found me the best deal. Definitely would to back. More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse, Greg Harper
Aug 01, 2019 -

Michigan City Ford responded

Ozzie, thank you for leaving us a 5-star review. We are so happy to hear that Terry was able to provide you with such a great experience. We look forward to seeing you again soon!

July 11, 2019

good experience I did not have an apt but my car was acting up. My Mom dropped it off at 7:00 am and someone was there and helped her check in her car. They were no More

by silhavysk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am sorry I did not get any names
Aug 01, 2019 -

Michigan City Ford responded

Thank you so much for taking the time to leave us a 5-star review. We are delighted to hear that we were able to service you as quickly and efficiently as possible. Visit us again soon!

July 05, 2019

Repairs to my radio took far too long. Two weeks. The delay in repairing my radio was met with too many excuses. Parts were ordered giving me the impression, based upon comments by the service depart More

by lwdsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember all the names.
July 05, 2019

Great Service - Friendly outgoing staff These guys are quick, thorough and have "over the top" Customer Service. So nice to come in and have people look at you, call you by your name and get More

by NanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service team and cashier
Aug 01, 2019 -

Michigan City Ford responded

Thank you for taking the time to leave us your detailed feedback. We greatly appreciate your business and are thrilled you chose us! Visit us again soon!

July 04, 2019

Knowledgeable, friendly, and helpful I bought my first car from Milt's dealership back in 1976. My Uncle Danny worked for him. While continuing to work with my Uncle over the years when h More

by Dave Block
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
Aug 01, 2019 -

Michigan City Ford responded

Dave, firstly we want to thank you for your remarkable feedback. We're so thankful to have been able to work with you since 1976! We look forward to working with you again in the future.

July 01, 2019

Castle Ford is the best!!!! Chris is a awesome salesman, he works extremely hard to find the best deal for the buyer !!!! He's very easy to talk to and he listens to your needs More

by Colleen Kintzele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy, Sharon Barozzini, David Ortiz
Aug 01, 2019 -

Michigan City Ford responded

Colleen, thank you for taking the time to leave us such a positive review. We are thrilled to hear that Chris was able to provide you with such a great experience. Visit us again soon!

July 01, 2019

Pressure free The sales staff was very polite and courteous, Always there with knowledgeable answers to any questions. We had our financing done prior to going ther More

by pzfatboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy, Greg Harper
Aug 01, 2019 -

Michigan City Ford responded

Thank you for leaving us a 5-star review! We value your business and are grateful we were able to provide you with a pleasurable experience. Please visit us again soon!

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