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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 18, 2023

Good service, extremely expensive and your showroom looks very old and messy. If you charge what you charge the experience has to be better. People are good though More

by paulsantiagosd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 18, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! We are going thru a major renovation now. Please excuse our mess. It will be worth it when it is finished. Thank you. Take care. Have a wonderful week!

July 18, 2023

The owner and the staff I got to know are very good and understanding people. I am on my second lease because of that More

by jplu00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Jul 18, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a wonderful week! :)

July 16, 2023

The salesman and managers were very accommodating and they should me different options for financial needs . More

by Meljoe55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sarker
Jul 17, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

July 14, 2023

Emerson was friendly, timely getting problem resolved, and great with communication Emerson was a great addition to your team. He cares about his customers and their satisfaction More

by Cairabrinker
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a wonderful weekend! :)

July 13, 2023

I took my 2014 Chrysler 300 S in for an air bag recall. The service writer was friendly and helpful and found another thing that needed to fix and let me know about it before they fixed it. Very good foll More

by robreid67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

July 12, 2023

Fast, professional and my Challenger will be going there from now on. Thank u guys More

by lashawn.1972carruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian supervisor of sales, Jeff Bailey, Jason Bailey
Jul 12, 2023 -

lashawn.1972carruthers responded

Thank u guys for the hard fast but efficient work u have done on my Challenger. Will come back because the service was great. Thank you

Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

Jul 13, 2023 -

lashawn.1972carruthers responded

U guys are great, they came and got me from home, did not have me waiting long. Checked my entire car over. The work was done fast and I was very pleased. Will take my car there from now on. Thanks guys

Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much! Have a great day! :)

July 07, 2023

It was very easy to work with him. He stayed on top of the repairs and let me know the progress of the work being done. More

by Mzbrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Jul 07, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

July 06, 2023

Customer service was good but when I got my vehicle back both the coolant and oil levels were below even being able to measure. There was no coolant in the reservoir and no oil on the dip stick. More

by colglazier221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you for your business. Have a great day!

July 06, 2023

I will NEVER let them work on anything I own ever again! Customer service was terrible at keeping me updated on the status of my vehicle. More

by Baumantd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jul 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Alex no longer works here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

July 01, 2023

From start to finish everyone I and my son worked with were friendly and helpful. The service department was exceptional. Trey who took me back and forth to and from the service department was an excellen More

by kconway1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and everyone in the service department , Jeff Bailey, Jason Bailey
Jul 03, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

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