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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
688 Reviews
Call Service Center (574) 807-9591

688 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 01, 2023

Jeff in the Service Dept. is very professional and committed to MCDJR. He makes the customer feel appreciated and prepared to return for other service. The Tech that made the More

by dgcolejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Technician, name unknown. , Jeff Bailey
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Sep 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 30, 2023

I already did Very polite did everything he said and call called us during progress More

by connieneace007
Recommend Dealer
Yes
Employees Worked With
Jason Bailey, Jason Bailey
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Aug 31, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 25, 2023

Jeff was great to work with and kept me up to date on the progress More

by Zinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Report | Print
Aug 25, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 23, 2023

Open recall for emblem on driver air bad needed to replaced and it took almost 2 hours with an appointment. Than service tech suspiciously found over $2000 in needed repairs including an oil leak whi More

by LENUD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bailey
Report | Print
Aug 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your service business! Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

August 22, 2023

I eas able to get an appointment quickly and not only was my recall resolved but Jason made me aware that I Chrysler provides me with few oil changes and tire rotations which I was able to take advantage of. More

by Annmariedechant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Report | Print
Aug 22, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience in our Service department! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 17, 2023

Bama did a great job, needed a vehicle quick and he put it together to our satisfaction More

by johnwerntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chamberlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful weekend! :)

August 14, 2023

Friendly and Professional staff. Would recommend to anyone in the area for sales and service. More

by moparpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Josh Sarker, Jason Bailey
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Aug 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 12, 2023

I took my Dakota in for a recall swap out of the airbags. They got the job done in two hours. Also they were very polite. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Report | Print
Aug 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 01, 2023

I’m happy the work that was done it ride in drive great job on my truck thank you More

by Stinablessed1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Report | Print
Aug 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 01, 2023

Very poor communication! ! Left countless messages that never got returned!! Terrible customer service!! I will not be back and I will dissuade anyone else from coming there!! More

by eschlarb29
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jason Bailey
Report | Print
Aug 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

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