Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Service advisors had little to no information through the max claim process which took over 3 months. This was compounded by the fact one of my keys has been lost. I was told by the service manager that yo max claim process which took over 3 months. This was compounded by the fact one of my keys has been lost. I was told by the service manager that your paperwork said it out in the centers column of the car. When picking up the paperwork this document was not available so I asked for it to be emailed to me. That was two days ago. Still no response of any kind again. We will be purchasing a new car to replace our van in the next month and this very negatively impacts our decision to by Chrysler or from michiana chrysler More

Very thorough on telling what was wrong with my vehicle. Quick service and done when they said it would be done Quick service and done when they said it would be done More

Everything was explained well, all my inquiries answered. Really like the video inspection texted to me, and the shuttle service is a great customer service. Jason was able to offer me a senior discount, muc Really like the video inspection texted to me, and the shuttle service is a great customer service. Jason was able to offer me a senior discount, much appreciated as I’m on Social Security. More

They were great about doing the recalls on my Fiat 500 Sport and I plan on having them do more maintenance. Look for a phone call this week!! Thank you for great service!! Sport and I plan on having them do more maintenance. Look for a phone call this week!! Thank you for great service!! More

After ordering a part, it took 2 months to finally get it installed! I left multiple messages with no return call. Only communication was on my part. Supposedly part was delivered but “never received” so had installed! I left multiple messages with no return call. Only communication was on my part. Supposedly part was delivered but “never received” so had to be reordered. Now after part was installed, I now have a rear wiper washer fluid leak. I left a message on Monday and no return call yet. More

Service was friendly and efficient. Service items were completed in the time that was outlined. Service items were completed in the time that was outlined. More

They were vary nice people they sent me a video of what was wrong with my jeep and did what I asked them to do thanks was wrong with my jeep and did what I asked them to do thanks More

Super people to work with ! Great service and willing to help with your needs while you work is being done . Great service and willing to help with your needs while you work is being done . More

Oil change. ..they found that my battery was going bad so I was able to replace it before leaving on vacation. Great dealership. ..they found that my battery was going bad so I was able to replace it before leaving on vacation. Great dealership. More

3 phone calls no return call. Took truck for repair charged 2.5 hours labor for 1 hour repair. When part was in never called I had to call and check even after pre paying for the Took truck for repair charged 2.5 hours labor for 1 hour repair. When part was in never called I had to call and check even after pre paying for the parts and repair. More