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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 25, 2023

Everything was explained well, all my inquiries answered. Really like the video inspection texted to me, and the shuttle service is a great customer service. Jason was able to offer me a senior discount, muc More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Sep 25, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you. Have a great day and a wonderful week! :)

September 24, 2023

They were great about doing the recalls on my Fiat 500 Sport and I plan on having them do more maintenance. Look for a phone call this week!! Thank you for great service!! More

by ghudson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Sep 25, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Fiat 500! Have a great day and a wonderful week! :)

September 19, 2023

Service was friendly and efficient. Service items were completed in the time that was outlined. More

by jhiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Sep 19, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

September 19, 2023

They were vary nice people they sent me a video of what was wrong with my jeep and did what I asked them to do thanks More

by Jj9240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Sep 19, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a wonderful week! :)

September 19, 2023

After ordering a part, it took 2 months to finally get it installed! I left multiple messages with no return call. Only communication was on my part. Supposedly part was delivered but “never received” so had More

by schoonover716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bailey
Sep 19, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey or your Service Advisor to discuss your situation in Private. Thank you. Have a great day!

Sep 19, 2023 -

schoonover716 responded

I called and asked for him at 4:50 and was told he was on “Vacation” and said they would transfer me to his voicemail. I find it hard to believe that a Manager of a Department would have a generic voicemail box. But I left a message. We shall see!

Sep 21, 2023 -

schoonover716 responded

Update. Still no communication from anyone. I’d like to say I’m shocked but sadly I am not. Just want it fixed.

Sep 28, 2023 -

schoonover716 responded

Still no communication. Shocker.

Sep 28, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey or a Service Advisor to discuss your situation in Private. Thank you. Have a great day!

September 16, 2023

Super people to work with ! Great service and willing to help with your needs while you work is being done . More

by emtrharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Sep 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

September 15, 2023

Oil change. ..they found that my battery was going bad so I was able to replace it before leaving on vacation. Great dealership. More

by JALVI
Recommend Dealer
Yes
Employees Worked With
Jason Bailey, Jason Bailey
Sep 15, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

September 10, 2023

3 phone calls no return call. Took truck for repair charged 2.5 hours labor for 1 hour repair. When part was in never called I had to call and check even after pre paying for the More

by Clarkt929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Sep 11, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

September 01, 2023

Jeff in the Service Dept. is very professional and committed to MCDJR. He makes the customer feel appreciated and prepared to return for other service. The Tech that made the More

by dgcolejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Technician, name unknown. , Jeff Bailey
Sep 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 30, 2023

I already did Very polite did everything he said and call called us during progress More

by connieneace007
Recommend Dealer
Yes
Employees Worked With
Jason Bailey, Jason Bailey
Aug 31, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

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