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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
687 Reviews

688 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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October 31, 2023

The preparation and thoroughness that Tammy had done before we showed up helped make the experience move so much smoother and quicker. More

by rismyth
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a wonderful week! :)

October 27, 2023

Very bad service and want me throw money without knowing the issue. Dan the service manager is very rude. He not gave any other options if I’m not paying 120$ for nothing, he said no money no car. Really no More

by 2014 Charger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
Oct 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. There is a service inspection fee to look at a vehicle and diagnose it. Our technicians do not work for free. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

Oct 27, 2023 -

2014 Charger responded

And I’m not giving money for free too, they inspected what I did by myself and all what it’s bothering me is the rude customer there

October 25, 2023

Mike was great. He kept me informed throughout the whole process. They didn't have my car longer than a day, and provided me with a loaner from Enterprise. I was not More

by lesleybrucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 20, 2023

Service was top notch! Mike was very professional and helpful. Wene we shop for a new car, we will not hesitate to come back ! More

by Mickey Lytell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience in our service department with Mike. Thank you for letting us earn your business at Michiana! We will always be here for you! Have a wonderful weekend! :)

October 20, 2023

Your service department is worthless told us they done work and it never got done More

by beckyfogle26
Recommend Dealer
No
Employees Worked With
Wasn't out salesman it was your service department
Oct 20, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

October 13, 2023

Very good service department that has always got us in right away and fixed things right the first time. More

by JUDAYONTHEBAUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 11, 2023

I bought three jeeps each had engine issues. All of the jeeps where bought brand new More

by SICILIDEVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. We did not build the Jeeps. We are here to sell and service them and take care of you. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

October 10, 2023

They charged me $700 for checking my car and took it hostage until i pay the $700 diagnostic fee. They would only wave the $700 if i paid over $4000 to get it fixed which i didn't have. So i abandoned t More

by mohass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 10, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you!

October 10, 2023

Would not recommend and will never use again. Although we did deal with an amazing Sales Manager Jarrod, he belongs somewhere better!! More

by Yammit42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Yammit42 responded

VERIFIED CUSTOMER Would not recommend and will never use again. Although we did deal with an amazing Sales Manager Jarrod, he belongs somewhere better!!

Oct 10, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart or Service Manager Dan Bailey to discuss your situation in Private. Thank you!

October 07, 2023

Listen to what the thing needs to be done and use every warranty to cover it More

by jim_b_49120
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
Oct 09, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

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