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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
699 Reviews
Call Service Center (574) 807-9591

699 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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November 30, 2023

The Service was scheduled easily and performed on time. Communications were timely and easily understood. More

by CSHILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall the name of the person I worked with, it it was not Michael Mabry.
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Dec 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 27, 2023

The technician lost my oil cap and didn't mention it to anyone so I had to replace it 2 days later More

by chinogarcia34
Recommend Dealer
No
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Nov 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

November 27, 2023

Michael was great to work with. He was very attentive and accommodating. Would recommend him on your next visit! More

by Jurgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 24, 2023

The dealership went out of their way to get the part that I needed when they couldn't get it from their warehouse they made inquiries and was able to find it in Plymouth Indiana and went and got the part I r More

by escott0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 23, 2023

The service guys listened to my concerns and aggressively addressed the problem The service guys listened to my concerns and aggressively addressed the problem and have assured me that they will be there if More

by symonds.linda
Recommend Dealer
Yes
Employees Worked With
Mike and Dan in service department
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Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 22, 2023

I loved the service and the atmosphere and the advisor were great to keep me updated More

by Olichikimora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Gasparetti
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Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 16, 2023

Lori was great, she was helpful and informative and honest. She is the best person I have worked with so far at the dealership - and I got my car in 2018. More

by COURTNEYMCNAMARA7
Recommend Dealer
Yes
Employees Worked With
Lori
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Nov 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and good rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 14, 2023

Mike did a great job organizing and following through on every issue. Good communication throughout. More

by Jyscott681
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mabry
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Nov 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience with Mike in Service! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

November 08, 2023

Excellent service from the service advisor and the service technicians. Everything went smoothly and it was a great experience. I’m very pleased. More

by cbarkingrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 07, 2023

They are lying ! They allowed my truck to get water damage and don’t wanna take the fault More

by bowenshawna0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart or Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

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