Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Mishawaka, IN
680 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Sort by
Verified Customer
June 26, 2020
Had an issues with not finding paper work, after I was told it was done at 9:11 came to get it after 1 and they couldn’t find paperwork and I just had to wait 25-39 minutes fir them to get it together. N told it was done at 9:11 came to get it after 1 and they couldn’t find paperwork and I just had to wait 25-39 minutes fir them to get it together. Not mad just telling you what happened. More
by MJP575
Employees Worked With
Dont remember names
June 26, 2020
Overpriced service. Charged me nearly full price to rotate tires as a ticket item when brakes were fixed, and tires were already removed. Quote for service much than anticipated. They did a great job rotate tires as a ticket item when brakes were fixed, and tires were already removed. Quote for service much than anticipated. They did a great job though at what I thought was an inflated price. More
by JEFFREY.S.JOHNSON
Employees Worked With
Service Dept
June 26, 2020
Easy to get in, pleasant waiting room The staff was knowledgeable to my needs and described what wod be done, what the cost would be as well as a good estimate of the time required. knowledgeable to my needs and described what wod be done, what the cost would be as well as a good estimate of the time required. More
by mike.lyman
Employees Worked With
Service Advisor
June 26, 2020
Excellent, friendly and fast service.... great job and got an oil change cheaper than had I gone to an oil change place. Clean and friendly waiting area got an oil change cheaper than had I gone to an oil change place. Clean and friendly waiting area More
by JANSBRO58
Employees Worked With
June 15, 2020
Had recall and oil change. Was very professional and polite. Explained everything and I was very satisfied. Did not take long and everthibg was explained on the receipt. polite. Explained everything and I was very satisfied. Did not take long and everthibg was explained on the receipt. More
by REDBIRDS1220
Employees Worked With
Did not get his name
June 08, 2020
Had vehicle looked at for radio not working. Charged $151 just to tell me it needs replaced seemed excessive. To make things worse, battery was drained during the service and would not start when I pic $151 just to tell me it needs replaced seemed excessive. To make things worse, battery was drained during the service and would not start when I picked up vehicle. Got a jump start and left. Following morning the battery was dead again. Got it jumped and went back to dealer. Service manager with fancy shows explained that the battery was 6 years old and wasn’t there problem. Not much to be said that is positive after getting fleeced for a non fix, then having to replace a battery after it was drained by dealer. I was told my replacement radio would come in in one to four weeks. Quite a gap. This radio controls everything inside the vehicle and it could take four weeks for parts? This is not a service department. It’s a “you will get it whenever we xxxx well please, charge you an arm and leg, and not back anything after they break your vehicle worse than when you dropped it off. Terrible experience so far. More
by GOSTEELERS47
Employees Worked With
Service manager
April 28, 2020
Good service I love it and would like to come inand buy a car. it is very excellent and has good prices and quality. I would recommend this dealership . I love it and would like to come inand buy a car. it is very excellent and has good prices and quality. I would recommend this dealership . More
by djinofps
Employees Worked With
emily
