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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
680 Reviews

680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 17, 2020

Very Accommodating Service center was able to get my Jeep in for repairs quickly since I am from out of town. Jeff was very professional and friendly in making sure the More

by DANNETTE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 16, 2020

The staff was friendly. They were quick and professional. The waiting area was clean and comfortable. I would recommend them to friends and family. A+ More

by ugo.girl1983
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 16, 2020

great place to have your car serviced. i had them several big jobs on my 2012 chrysler 200 and every time it's been great. won't go anywhere else to have my chrysler worked on and the people are ver More

by Tanner H
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 15, 2020

If I had been told up front that there was going to be a problem and the service would take more than 6 hours Instead of 2 to 2 and a 1/2 hours that would have been fine. But telling me every half hour tha More

by charlotta1949
Recommend Dealer
No
Employees Worked With
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Jul 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you. Have a wonderful week!

July 15, 2020

Good costumer service when I called for service on my Jeep. The service department did a good job finding out what was wrong and taking care of it ASAP. Thanks Michiana! More

by Christian Rosas
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
July 11, 2020

Great service. Jeff was very helpful and got me in and out quickly. And they washed my car when do e so I had a clean car More

by coachmomjj5
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 10, 2020

This place is expensive. Mark up on parts is double to triple retail. I also have to pay for a dealer software update. There shouldn't be a charge for a computer update. More

by LISA.N.LEDGER
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you. Have a wonderful week!

July 10, 2020

I have patronized the service dept. at this dealership for several years..2 associate service managers stand out relative to providing excellent customer service for both of my Jeep Grand Cherokee. Be More

by h.m.davis48
Recommend Dealer
Yes
Employees Worked With
Ben Bamber, Jeff Bailey
July 10, 2020

They are very friendly and helpful. The service department is great. However, when I went to get a car for my daughters' they did not have the best interest rate. So I went somewhere else. More

by Bhabas
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
July 10, 2020

Satisfied with service Service was was quick and efficient. Although I think the price is a little bit expensive I would refer other customers to use Michiana Chrysler Dodge More

by JAZPRINCE852002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
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