Back

Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
680 Reviews

680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Sort by
August 05, 2020

Great service came in for a replacement key fob for 2009 Jeep grand Cherokee; was able to get the key fob and programming without any problems; while I was there they found an open recall on my Jeep and was More

by CPATACSIL812
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
August 04, 2020

Tech working on my jeep didnt tighten cap and spilled oil all over my engine and transmission bringing it up to give it to me complete. More

by JPCRAWLER21
Recommend Dealer
No
Employees Worked With
service tech and new girl training with marie.
Aug 06, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss this more in private. Thank you. Have a great day!

August 03, 2020

just getting an oil change drove into the service write-up area, expecting to have to wait a bit but the service writer came right out and greeted me. The oil change was very qu More

by suzeellis4647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 30, 2020

The service center is always nice and accommodating. It is great to be greeted with a smile and the wait was short. Another excellent experience! More

by VK
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
July 29, 2020

Great service I get any work needed on my Jeep Grand Cherokee done there. Always satisfied. Everyone is very friendly. They quote a price for what you’re done and More

by MARA72356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
July 29, 2020

Excellent customer service. Visit was fast and easy. Employees were friendly as always. I take my Jeep Cherokee in for all its maintenance needs and recalls. More

by GSAMADDER_16
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
July 28, 2020

They had our vehicle from 8 am to over 3 pm. That’s over 7 hours. All they said was they’d call us once the parts came in. More

by RILEYAMBERSMITH
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Jul 30, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Sometimes it does take time to get parts from our suppliers in town. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

July 28, 2020

Service was very poor. I had to call each time (about 5 times) for an update on my car and only one person could give me any details about my car. More

by Fgblove
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 30, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

July 28, 2020

I always have great service and customer care with each visit! Kudos to Jeff, my go-to guy :) But truly everyone treats me well and professionally. More

by LADYBAIRD8
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
July 24, 2020

Faster than they promised They finished my oil change faster than they promised..the price was lower than I thought it would be, the waiting area was nice. Jeff was very frien More

by pastorjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
...
62
...