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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Mishawaka, IN
680 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
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August 17, 2020
Let’s see, took two months from arrival to pick up! Still charged me 100.00 hr for work And that’s the discount! Truck runs with rebuilt Autozone engine, but draws the battery down over night to d Still charged me 100.00 hr for work And that’s the discount! Truck runs with rebuilt Autozone engine, but draws the battery down over night to dead!, happy no! More
by TLANDGREBE
Verified CustomerEmployees Worked With
Jeff Bailey, Marie Buckley
August 14, 2020
I was treated with courtesy and respect I was there for I was treated with courtesy and respect I was there for service call for maintenance on my Jeep both of the young man that dealt with me We're very p I was treated with courtesy and respect I was there for service call for maintenance on my Jeep both of the young man that dealt with me We're very professional More
by sissheila52
Employees Worked With
Jeff Bailey, Marie Buckley
August 14, 2020
Jeff was the one who helped and he did so quickly and kindly. Answered all my questions and continually came to give me updates on how long I would need to keep waiting for the service! kindly. Answered all my questions and continually came to give me updates on how long I would need to keep waiting for the service! More
by JADETAPPER
Employees Worked With
Jeff Bailey
August 13, 2020
Everything went well once they got the right part. Now I have the same issue with my dash starting to separate on the carbon fiber. So have to wait till it get a little worse for it to be able to be fix I have the same issue with my dash starting to separate on the carbon fiber. So have to wait till it get a little worse for it to be able to be fix I do believe just starting to separate. More
by DLESTERB57
Employees Worked With
Jeff Bailey
August 12, 2020
I came in while on the road for an oil change It was a friendly, dependable and efficient customer service experience. Isn’t that what everyone looks for? friendly, dependable and efficient customer service experience. Isn’t that what everyone looks for? More
by Bhanson1100
Employees Worked With
Jeff Bailey
August 07, 2020
My vehicle was looked at promptly and towed and fixed under warranty. My vehicle was disabled. They just got a repair memo about the.problem. so the fix was easy. under warranty. My vehicle was disabled. They just got a repair memo about the.problem. so the fix was easy. More
by Otto
Employees Worked With
Marie Buckley
August 07, 2020
Went above and beyond! Excellent help and service! He showed me where to find after market “stuff” for my Jeep. Found my wave account and didn’t charge me! And added tire rotation to my service as sugges showed me where to find after market “stuff” for my Jeep. Found my wave account and didn’t charge me! And added tire rotation to my service as suggested by manufacturer! All in all, a pleasant experience: More
by REBECCA.J.PETRO
Employees Worked With
Jeff Bailey
August 07, 2020
It took a long time to get the car, but the service was great. Kids and I were dropped of at home and picked up in a timely manner. The tire and rim warranty was implemented without any issues, that part w great. Kids and I were dropped of at home and picked up in a timely manner. The tire and rim warranty was implemented without any issues, that part was very great! More
by SCHENKEL
Employees Worked With
Jeff Bailey
August 06, 2020
The service department has not been our friend lately. Our Jeep needed a new alternator, which they replaced, but they also put four new ball joints on and charged us for those. We did not approve that. T Our Jeep needed a new alternator, which they replaced, but they also put four new ball joints on and charged us for those. We did not approve that. They took off some of the bill, but would not work with us. Very disappointed. Then, upon leaving the dealership after the repairs, the same battery light came on. We called right away and they said to bring it back. We drove it back and on the way there all of the lights on the dash lit up like a Christmas tree. They determined the PCM was bad and it ruined the new alternator they had just installed. So they had to order another alternator and through all of this would not and have not provided us with a loaner vehicle to drive. They will have had our car 12-14 days in all and did not provide a vehicle for us to drive. Again, very disappointed. I am appalled at their business ethics. More
by SSIERZPUTOWSKI
Employees Worked With
Justin was of little to no help. , Jeff Bailey
