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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
680 Reviews

680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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August 27, 2020

Your dealership was fast.your people were friendly and efficient.i like the business yet professional attention to the customer.the only thing about any dealership is they allways charge to much.no senior More

by Royjenkins64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

August 26, 2020

Dealership was friendly and nice but the cost of an oil and filter change was $50 more than other places. I made the mistake of not asking what the cost was before having them work on the vehicle. More

by JOEHAINES8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kinds words. We are sorry you feel this way. Hopefully the quality of service is worth the money. Thank you for letting us earn your business at Michiana! Have a wonderful weekend! :)

August 26, 2020

Had to wait over 1hr 30mins for an oil change.. Was lied to.. Said the hold up on the wait was my vehicle was being was and didn't even get washed More

by GOLDEN8429
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a great day!

August 25, 2020

I was very happy with the service department. I stopped in to set up an appointment and they took me in right away. While there I talked to the dealer who sold me my Jeep and he remembered the night I boug More

by WRVANDYKE081190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 25, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great review! We are so happy you had a great experience in our service department! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

August 24, 2020

Great, timely service. As soon as your vehicle service is complete, you are notified right away. I am always asked if a shuttle ride is needed to take or pick me up. More

by TANNER.ANDRYSIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a great experience at Michiana in our service department! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

August 22, 2020

Just a little disappointed in the professionalism or lack of by the person who John picked the Jeep up from. He said he asked if oil change was done and the guy was rude and said that’s a small box they did More

by Portvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
August 19, 2020

Excellent service in maintenance but I made a referral in January my friend bought a car and I filled my referral form but I never received notification for my fee More

by HANNAJANZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
August 18, 2020

Very easy and pleasant experience. Also put on my front license plate bracket. Staff is friendly and the waiting room was clean. Wasn't a long wait. More

by CLHOFF38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadely Wilkins, Jeff Bailey
August 18, 2020

I have only had good experiences there. They’ve always taken good care of me when I visit. I do think fifty seven dollars is a little expensive for an oil change though. More

by digimani36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
August 17, 2020

Worst experience ever. Went toGet my front brake pads Worst experience ever. Went to Get my front brake pads and rotors. Just got them replaced and are squeaking pretty bad. The service manager said it’s More

by Jesusgarcilazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Hruby, Jeff Bailey
Aug 25, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

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