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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
680 Reviews

680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 07, 2020

I bought my jeep about 3 years ago and my buying experience was awesome. Follow up after the sell was great too. Now I use the service departmnt for my service needs and the staff has been great! N More

by MC.CHRISTEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
September 07, 2020

Another great experience and personal service at Michiana Jeep! I love working with this dealership. I always enjoy seeing Jeff. Keep up the incredible work! More

by BRIANFRECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a great experience here at Michiana in our Service Department. Thank you for your business! We appreciate you! Have a wonderful week! :)

September 07, 2020

Best service and quick turnaround service department. Customer service in service department was very greeting. Give your advice on your vehicle very clean service department very clean More

by IMME2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience with Jeff Bailey in our service department! Thank you so much for your business! Have a wonderful week! We appreciate you! :)

September 03, 2020

It's always a pleasure coming to get my car serviced. Marie and Jeff are always great to me. I look forward to seeing everyone when I walk in the door. More

by CUTDYEGETFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and kind words! We are so happy you had a great experience here at Michiana in our Service Department! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

September 02, 2020

I was pleased with there service and customer service I am happy they resolved my problem with my recall so if I decide to buy an automobile I will consider you More

by Punchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

September 01, 2020

Great job Jeff.. you have done a lot to help this my situation and to service this vehicle.. hooding it is all done and no need to teturn More

by s.thiabat2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and rating! We are so happy you had a great experience in our service department with Jeff Bailey! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

September 01, 2020

Great work. Faster than promised. I’m a huge fan! I brought in our Fiat for a recall, prepared to wait for hours, and they turned it around in 90 minutes. More

by FIAT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 01, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a great experience in our Service Department with Jeff Bailey! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

August 31, 2020

Did a great job! Thank you. I appreciate my car being serviced. Customer service was excellent. My car was serviced in a timely manner. I'm glad I chose Dodge. More

by CHERYL_HOLT37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Aug 31, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience in our Service department with Jeff and Marie! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

August 28, 2020

Customer service was very good, I appreciated the shuttle service. I did think prices were to high and there was a recommendation to have some fluids flushed which I had recently done. More

by ANNIE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the lady at the service desk., Christina Lemelin
Aug 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

August 27, 2020

Took multiple calls and visits to get items ordered for my warranty work. I comment I received was “well it’s still under warranty”. Need huge improvements on communication with your customers. More

by emdittrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful weekend!

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