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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
680 Reviews

680 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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October 13, 2020

Jeff did a good job explaining and follow up. So far so good with the repair. There was good communication from beginning to end. Thank you. More

by SJMORRIS331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 13, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

October 13, 2020

They didn’t tighten my drain plug for my oil so it leaked on my $12K driveway. I had to go back to the dealer to get it fixed and then go home and clean my driveway which was just replaced in August. More

by HODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 13, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a great day!

October 12, 2020

As always, great service, great people, great attitudes, and they were able to get my oil changed quickly. In fact, I was surprised when they told me my Jeep Grand Cherokee was finished. More

by pastorjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Oct 12, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

October 12, 2020

After the michiana Chrysler repair within 20 miles I was stranded and two tow trucks later I had to take it back. you tell me how the repair went More

by RICKMESAROS88
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 12, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler. Thank you.

October 12, 2020

Another great experience. Friendly, timely, and very helpful when I needed it. I was also able to get an appointment quickly. Jeff was an amazing help. More

by VK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 12, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a wonderful experience in our Service Department! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

October 08, 2020

Although the technicians couldn’t identify what activated the “check 4-wheel system” warning light, I was pleased to not be billed for diagnostic work. More

by maylathm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Oct 08, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating and review! Thank you for your business! Have a wonderful weekend!

October 07, 2020

The service was easy, fast, and they did a great job. Their communication was wonderful. I will definitely be using this dealership in the future. More

by NNORMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 08, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience in our Service Department! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

October 06, 2020

When I purchased my Bighorn Ram, the sales associate was fantastic and did a great job! The service department was equally excellent in their work More

by fishingfevershow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Oct 06, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here in Sales and Service! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

October 06, 2020

The people at the service department are nice and friendly. They go above and beyond to fix the issues/concerns you might have. Jeff was amazing! More

by Chiopimentel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Oct 06, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a wonderful experience here in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

October 02, 2020

Great job. Your assistance was much appreciated. Our daughter is at college and you took good care of the situation without us being there. Thank you More

by ZAJENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Oct 02, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! It is our pleasure to take care of your daughter. Thank you for your business! We appreciate you all! Have a wonderful weekend! :)

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