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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
676 Reviews

676 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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November 24, 2023

The dealership went out of their way to get the part that I needed when they couldn't get it from their warehouse they made inquiries and was able to find it in Plymouth Indiana and went and got the part I r More

by escott0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 23, 2023

The service guys listened to my concerns and aggressively addressed the problem The service guys listened to my concerns and aggressively addressed the problem and have assured me that they will be there if More

by symonds.linda
Recommend Dealer
Yes
Employees Worked With
Mike and Dan in service department
Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 22, 2023

I loved the service and the atmosphere and the advisor were great to keep me updated More

by Olichikimora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Gasparetti
Nov 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 16, 2023

Lori was great, she was helpful and informative and honest. She is the best person I have worked with so far at the dealership - and I got my car in 2018. More

by COURTNEYMCNAMARA7
Recommend Dealer
Yes
Employees Worked With
Lori
Nov 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and good rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 14, 2023

Mike did a great job organizing and following through on every issue. Good communication throughout. More

by Jyscott681
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mabry
Nov 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience with Mike in Service! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

November 08, 2023

Excellent service from the service advisor and the service technicians. Everything went smoothly and it was a great experience. I’m very pleased. More

by cbarkingrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 07, 2023

They are lying ! They allowed my truck to get water damage and don’t wanna take the fault More

by bowenshawna0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart or Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

October 31, 2023

I took my 2017 Grand Cherokee in for a knocking issue. They initially told me it was a broken valve. A ONE DAY job and $200. That didn't fix it. About a month later, they have replaced almost the entire t More

by warlock250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
😆 no one I dealt with is on any of these lists! This proves my point in my comments.
Oct 31, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you! Have a great day!

October 31, 2023

The preparation and thoroughness that Tammy had done before we showed up helped make the experience move so much smoother and quicker. More

by rismyth
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a wonderful week! :)

October 27, 2023

Very bad service and want me throw money without knowing the issue. Dan the service manager is very rude. He not gave any other options if I’m not paying 120$ for nothing, he said no money no car. Really no More

by 2014 Charger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
Oct 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. There is a service inspection fee to look at a vehicle and diagnose it. Our technicians do not work for free. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

Oct 27, 2023 -

2014 Charger responded

And I’m not giving money for free too, they inspected what I did by myself and all what it’s bothering me is the rude customer there

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