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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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February 09, 2021

The person who helped check us in was very friendly and efficient. I am not sure of his name but very helpful. Great customer service. More

by KARIANN55423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

February 09, 2021

Fast quick service, nice area to wait Friendly staff no other words and I ambe able with my so glad that you are with your family happy Birthday More

by EJBEPURPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the great rating and review! Thank you for your business! We appreciate you! Have a wonderful week! :)

February 09, 2021

I shouldn’t have to go to the manager to have a good experience. I bought a new car not to have to deal with major problems and when I do they definitely don’t care about helping the client out . Very r More

by taylordohner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Feb 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in private. Thank you for your business! Have a great day!

February 09, 2021

Great service from start to end!Always very professional Great service from start to end! Always very professional , did walk in and yet was very fast and efficient , staff knows me by name and are always i More

by vt76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Feb 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the nice words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

February 09, 2021

Had my car all day and couldn't find out the problem, when it was just a fuse. Felt likey they didn't want to fix it so they lied about it. More

by charmaine scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mabry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Feb 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. We are here to help people and fix our customers' vehicles. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

Feb 09, 2021 -

charmaine scales responded

They won't do anything about. I was basically told it wasn't their problem even though I just bought the vehicle.

February 08, 2021

Great service! The young man who assisted me was extremely helpful and knowledgeable. I will definitely recommend Michiana Dodge Chrysler Jeep Dodge Ram to friends. More

by KDEPAEPE1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 08, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful week! :)

February 05, 2021

What a great bunch of people to work with! Great prices and service! Jeff and Marie were super helpful, as was everyone I worked with! More

by BOB8521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ostrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Sheetz, Matt Russell, Shadely Wilkins, Ivan Blount II, Jeff Bailey, Marie Buckley, Dylan Kretchmer
Feb 05, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

February 04, 2021

As far as the work goes that I took my vehicle in for was great. Jeff the service rep is fantastic and Jimmy who works on the Jeep is great. I have an issue that my Jeep got broken into while in their care a More

by TKAADE
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy the mechanic, Jeff Bailey
Feb 04, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating and review. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Have a great day!

Feb 04, 2021 -

TKAADE responded

I have already talked to Justin. He is the one who said you will not cover the damage. It’s in the hands of my insurance company now, and you will be hearing from them.

Feb 04, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Ok. Take care. Have a wonderful weekend!

February 03, 2021

They're ok. I get stuff done when needed. Changed my oil this last time. They gave me a free change but I was promised five and only had two when I initially baught my Jeep in the first place. There is alwa More

by mesander10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah, Zach, / young man in repairs, Jeff Bailey
Feb 04, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation in private. Thank you for your business! Have a great day!

February 03, 2021

Well this is my second experience with the dealership the first wasn't so good the second was much better Mr mabry was very pleasant and easy to work with as well as Jared and the other folks in financing th More

by EDDYRODRIQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 04, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

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