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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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February 16, 2021

The service gal who communicated with me was kind - I’ll be back for any future needs........ (Not sure why you require a minimum of 25 words) More

by Alysa0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Feb 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful week! :)

February 15, 2021

Excellent services. Prompt response. I strongly recommend to anyone. I have been going there for the last 4 years and never had any problems. Thank you! More

by SYENUGA9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 15, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your kind words and great rating! Thank you for letting us earn your business in our Service Department at Michiana! We appreciate you! Have a wonderful week! :)

February 14, 2021

Prompt service, knowledgeable staff. The wait for service was as notified. Coffee is always available in the lounge area. They completed an oil change, replaced a fog light and completed a service recall. More

by Otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 15, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful week! :)

February 13, 2021

Really bad service! Never going there again. They make promises and can’t keep them. They made me wait too much time for my Jeep and they ended up not doing anything to it. More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Feb 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

February 12, 2021

The employees were very decent they check over everything in your vehicle to make sure everything‘s ok. I took my vehicle in for a oil change they made sure all my fluids were good. Only thing I didn’t care More

by JPARKER6556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Feb 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

February 11, 2021

The salesman did excellent job I was really Very please I appreciate service thank you And I would highly recommend your services to my friends More

by Walkereal423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Marie Buckley
Feb 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

February 11, 2021

It always a gerat experience at Michiana Chrysler. I've been going to them for all my vehicles service needs for several years now. The advisers are great,all very knowledgeable and personable. The technic More

by Brownna82co
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

February 11, 2021

Called twice for quote on fixing 2 headlight bulbs out and needed software update per a recall. Was told $150, no more. Was told this TWICE. Brought car in at 715a. Received call 7 hrs later that headligh More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

February 10, 2021

My Jeep Cherokee needed a new battery and the tires checked. The service department is very helpful and good with follow up on any questions regarding the service of the vehicle. More

by El
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

February 09, 2021

i absolutely love this dealership. i drive out of my way to have my car serviced here. i've had them do several big jobs on my chrysler. i wouldn't trust my car with any other dealer than michiana chrysle More

by Tanner H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Feb 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us serve you! We appreciate you and your business! Have a wonderful week! :)

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