Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Jeff went above and beyond, he took great care of me. The service was amazing, this is a great dealership and Jeff is wonderful at his job service was amazing, this is a great dealership and Jeff is wonderful at his job More

Ivan was very helpful and able to help me find a vehicle that fit me. It was a busy during the time we went but the associates were still thorough. that fit me. It was a busy during the time we went but the associates were still thorough. More

They fixed the problem, and my car did not take that long either! I was able to set an appointment the same week I called! either! I was able to set an appointment the same week I called! More

Bought my caddilac there in Dec 2019...no carfax...but must have been in previous wreck,cause paint on right side didn't match ...but I'm dealing with it..and having lube service at dealer ship...thanks must have been in previous wreck,cause paint on right side didn't match ...but I'm dealing with it..and having lube service at dealer ship...thanks More

The staff is very friendly. The process of the car repair was seamless. Everything was explained up front. My vehicle needed to be left at the service department and to my surprise the staff even organized a was seamless. Everything was explained up front. My vehicle needed to be left at the service department and to my surprise the staff even organized a car rental for me and had enterprise deliver the car to the shop! My vehicle was repaired ahead of schedule and there were no "surprise charges"! More

We have always been treated with exceptional service. Whether we were buying or needing our JEEP serviced, everyone has been professional. We will continue to be customers here! Whether we were buying or needing our JEEP serviced, everyone has been professional. We will continue to be customers here! More

This is the worst dealership I’ve ever worked with. From the sale of the vehicle to the service now everything is awful. I have never been more dissatisfied. I wanted to talk to a branch manager and was den the sale of the vehicle to the service now everything is awful. I have never been more dissatisfied. I wanted to talk to a branch manager and was denied. Even the company they referred me to for the service of my stereo they had installed wrong was rude and even told me to have my husband bring it on in. Way to provide the worst service possible. More

My RAM truck went in for service with transmission issues 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit t 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit the truck was at the dealership for 15 days. It was there for 8 days before receiving approval from Chrysler to do the work. In all we were without our vehicle for 3 weeks. The process was very slow and frustrating. While the employees at the dealership were friendly and helpful, their hands were tied and unable to proceed in a timely and reasonable manner. More

I would never buy or service a vehicle here. Took my car in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt sensor to freak out and I almost got rear ended with my 4 year old son in the car because the tires on my car locked up bc the vehicle thought I was about to get in a collision with no one in front of me. Apon reporting this, the service manager Justin laughed at me. I have never wanted to hurt somebody so badly. If you laugh about my children’s safety you are a piece of xxxx and need your business SHUTDOWN. I had a newborn baby die this year that never had a chance to come. You’re lucky is all I have to say. Flat out lucky you pieces of xxxx More

Best experience I had yet. Fantastic! I wish FCA would agree to do something about all the issues they have with the basic radio and hands free talking quality. The service was great but the 2018 Compas agree to do something about all the issues they have with the basic radio and hands free talking quality. The service was great but the 2018 Compass 2WD is poor at best. More