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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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March 17, 2021

Job was done efficiently, Paperwork not ready upon pickup. 2 guys were overloaded when I brought the car in, while 1 slept at his desk. More

by Travelstarz46614 in
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 17, 2021

Great service. Always trustworthyVery knowledgable. I Great service. Always trustworthy Very knowledgable. I did notice the price increase from almost 60$ for an oil change to now almost 80$ for my parti More

by DEDICATED007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

March 15, 2021

Clean and friendly environment. Always willing to answer any questions and show you any car that you would like to see.there were a variety of vehicles to choose from. More

by Mandi.foust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Marie Buckley
Mar 15, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful week! :)

March 15, 2021

I've purchased 2 vehicles from Michiana Chrysler Dodge Jeep Ram and I've always received excellent service. The added covid precautions were much appreciated. More

by kelehammons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business twice! We appreciate you! Have a wonderful weekend! :)

March 12, 2021

Helpful in getting my vehicle serviced. Reasonably easy to schedule an appointment. Costs for some repairs seemed reasonable, while others were outrageously priced. Overall positive. More

by AM97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 12, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the review and rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

March 11, 2021

Brought My car here for a recall service and they found an oil leak. The oil leak and the recall service was performed in a timely manner so I was able to get to work on time More

by APPLELADY4028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Mar 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the great rating and review! We are glad we could help. Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

March 11, 2021

Thank you so much Marie and Michiana Team! Thank you for taking wonderful care of me in the service department during my oil change and tire rotation of my Jeep Wrangler! You all are the best! More

by markjamesyoung79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Mar 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

March 10, 2021

I had a really good service gentleman that was very respectful, understanding, and get straight to the point, thank you for your service!!! Thank you very very much!!!! More

by xshannonn15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Jeff in our Service Department! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

March 10, 2021

Made an appointment and I didn’t get the jeep back in until late afternoon.It just seem like a long time when you have an appointment for a minor problem. No time was given when it was going to be done More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Mar 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great weekend!

March 10, 2021

Excellent customer service. Was kept well informed as to what was going on with my vehicle while it was being serviced. Five star customer service More

by williamrileyhurley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 11, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department with Jeff! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

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