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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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March 24, 2021

I went for an oil change and was charged over 200$ but my truck is still reading that it needs an oil change! And I was told they were going to wash my truck and didn’t do that either. I’m wondering if anyth More

by Lucie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marie Buckley
Mar 25, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 23, 2021

Dealership and people are nice and friendly, I answered no to recommending this dealer because of the price for the service and my service was not actually completed. This was partially due to the warranty More

by RSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Mar 25, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 22, 2021

It was a pleasure to get my service done at Michiana CDJR. Thank you all, fast inexpensive and came back cleaner than it was when I dropped it off.. More

by jbratzler0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Mar 22, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

March 22, 2021

Everybody was nice the service made me feel at home 🏠 plus they gave me list of other things that need to be fixed ASAP plenty More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadely Wilkins
Mar 22, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful week! :)

March 19, 2021

Jeff is a definite plus for your business. I found him to be enthusiastic and interested in satisfying my need for my Jeep. I give him the highest rating. More

by JOANWELLS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Jeff in our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

March 19, 2021

I told my truck there to get the check engine light off and they had to rewire the whole thing and then they found something else with the engine and said they would have to replace that part but they didn More

by RAVEN19462002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

March 18, 2021

It was ok, thanks for the work, it took them awhile to get me in . But once in it was ok. Hole to buy used one day next year More

by JCLA377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Baker-Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Twohig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadely Wilkins
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a great day!

March 17, 2021

We appreciate the great service we always receive at your dealerships service department. I was on my way to Chicago and they were able to squeeze me in not only for my oil change but a tire rotation and bal More

by allenfam2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

March 17, 2021

Had to get my radiator repaired. They were nice enough to put it together so i could drive it until the needed parts came in. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

March 17, 2021

I came in for routine oil change and tire rotation on my Jeep Wrangler Sahara and always the staff were wonderful. Great dealership, I’ll be back! More

by MARYLITCH28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Adrian Alvarez
Mar 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

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