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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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May 05, 2021

I was quoted a lower price than what it turned out to be my front end alignment is worse now than what it was before I took it in I won’t come back for service ever again More

by IRIEMANN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
May 06, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

May 01, 2021

I ran over a bolt with my Jeep, punched a hole in a tire. Called the FCA number and they came and towed my car to Michiana Chrysler Dodge. The service mgr was there late and checked my car in, he didn’t have More

by caisza50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
May 03, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

April 30, 2021

I was happy with the customer service that I received and with the service on the Jeep. I only got an oil change when I was in. More

by BARNHARTMARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Apr 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

April 30, 2021

Great service today, the service writer did a great job of getting the vehicle in and fixed for me in a timely fashion. I will go back to the dealership. More

by RKBBOSSMAN37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Apr 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

April 29, 2021

We took our car in for one thing and we learned how sick our car was. It runs great now!! Thank you for all your help More

by Donna Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Apr 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

April 29, 2021

The service department is very prompt and courteous and seem to go out of their way to make you feel comfortable sales department on the other hand I wasn't too happy with because they would not let me loo More

by I964SKORPION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Apr 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating and review! Thank you for your business! We appreciate you! Have a great day!

April 28, 2021

Car was done as promise! Fair price for first service$ My service writer was knowledgeable on all my questions ! Setting up next appointment was easy More

by MPALUZZI06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Apr 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Marie in our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

April 24, 2021

I recommend anyone who need service to get get it at your dealership. Special thanks to Rashidah for selling me my new car (compass).she's my Special daughter. Thank you again. More

by MANMYSTERY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Apr 24, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Enjoy life in your new Jeep Compass! Have a wonderful weekend! :)

April 23, 2021

Got me in and out for a canbus recall quickly with no issues, also got me info on how to enable navigation on the Uconnect system. Great people in the service dept. More

by KrillaDaKilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bollinger, Jeff Bailey
Apr 23, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

April 22, 2021

Brought vehicle in for alignment and tire balance. Took vehicle another place to find that neither services we paid for were actually done or done correctly More

by SDELLIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Apr 22, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

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