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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.7
690 Reviews

690 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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June 03, 2021

He was a really good guy, very helpful! Also very nice compared to the rest of the place! The service department was great! Diego from the selling side of the place is terrible. Tom tried to fix everythin More

by SABRINABRINK
Recommend Dealer
No
Employees Worked With
Thomas Ostrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Hernandez
Jun 03, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart or Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Take care. Have a great day!

June 02, 2021

They replace a piece of broken plastic on the driver seat it didn't take any time at all I didn't even have time to drink coffee they were friendly you did a good job and courteous More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jun 03, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

May 28, 2021

From scheduling on the phone, to receiving me and my Gladiator at the service desk it was a completely professional and efficient process. Well done! More

by Robert.Gisewite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
May 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

May 27, 2021

Very friendly service and helpful. Service center rarely Very friendly service and helpful. Service center rarely answers calls. My car was brought in due to a popping noise in the frost area. It was ident More

by Smlaskow5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
May 27, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for your Service Advisor or Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

May 27, 2021

Friendly service staff. It was quick and easy to make our appointment and get the vehicle repaired. We were happy with our experience N A More

by Scott.hanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
May 27, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a great day and a wonderful weekend! :)

May 26, 2021

Got me in as soon as possible and my Jeep was finished faster than expected. Good communication throughout and worked with me every step of the way. Couldn’t ask for better service. More

by Todd Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bollinger
May 27, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service department! Thank you for letting us earn your business! We appreciate you! Have a great day and a wonderful weekend! :)

May 25, 2021

Very friendly staff and very willing to assist us in our repairs. Clean area, and in and out of there with in 15 minutes dropping off and picking up. More

by jamgranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
May 25, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business in our Service Department at Michiana! We appreciate you! Have a wonderful week! :)

May 21, 2021

Do Not Recommend Drove fine from Michigan had to tow home after they “serviced my Jeep” my car was smoking when I pulled off they did nothing to help besides want more money More

by Nicoletrux9999
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
James B
May 21, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

May 18, 2021

I don’t want to say anything 25 word minimum this is stupid I should be able to bypass this. Five more words to go More

by tjohnson0503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
May 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

May 07, 2021

Great fast knowledgeable this review needs to be 25 words that will discourage a lot of people from taking the survey don't you think More

by lookingup1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
May 07, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

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