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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 13, 2021

Worked around my schedule and did a great job very accommodating and I my needs I will recommend them to my friends for the great job More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashidah Maclin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Russell, Ivan Blount II, Jeff Bailey, Diego Hernandez, Rashid Maclin
Jul 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

July 09, 2021

Jeff Bailey, the service writer, helped me a ton. He was very knowledgeable and took the time to explain things so I could understand them better. More

by Jmclaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

July 07, 2021

Sales department is pretty good but service department needs work unprofessional and rude had my Jeep now for 11 weeks first time was for 6 weeks got back for 2 days and back in the shop again now for 5 w More

by billwarrick99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leitch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Jul 08, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

July 06, 2021

The oil change and service were fine. But I believe Hates is $40 and I paid $78 for the same oil change. I’m not sure if I will be back to Michiana Chrysler. More

by D Hackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 06, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! We appreciate you! You get what you pay for in life. We are always here to take great care of you! Have a wonderful week! :)

July 01, 2021

I was overcharged and the girl that checked me out was rude when I brought it to her attention. More

by DRGHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Jul 01, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

June 30, 2021

Went for oil change only and was told an hour but only took less than 1/2 hour so that was good. I did have a question regarding my start/stop not functioning correctly and was told I would have to mak More

by JELLOSHOT10804
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jul 01, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

June 30, 2021

I came in for an oil change and had a coupon for a full vehicle inspection and felt like I didn’t receive that. I felt that I was rushed and not a lot of transparency from my service advisor. Not even sure More

by Ametz92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 01, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

June 29, 2021

I was there for an oil change for my Jeep and was afraid that the wait would be very long since it is on a first-come first-serve basis. But the experience that not only quick, but everyone was very pleasa More

by cbelmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jun 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for your business! Have a wonderful week! :)

June 25, 2021

Service Dept know what they're doing. Compared to other dealership they get to the root of the problem. If your having Chrysler trouble highly recommend More

by BURNETT5864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jun 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

June 25, 2021

Thank you for good service and nice service and employees More

by frankitofrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jun 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

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